Residential Aides

Job Description

Job Description

The Residential Aide/Intake Coordinator greets all clients and provides security and safety for all clients and staff.

Responsibilities

· Maintain a secure and functional environment for residents, staff, visitors, and volunteers.

· Welcome new clients that arrive, conduct orientation, do the initial intake, and provide house rules.

· Handle incidents using standard operating procedures.

· Observe all residents and recognize signs of substance abuse and criminal activity.

· Maintained excellent telephone skills and transferred calls appropriately.

· Acquire an understanding of building features and potential problems.

· Maintained daily logbook, school attendance, and visitor and resident sign-in logs.

· Patrol transitional housing sites/apartments, keep standing posts, and conduct vertical patrols.

· Visit multiple units as required and report all incidents to the appropriate shift supervisor.

· Attend program and agency staff meetings, house meetings, and training sessions as needed.

· Work under pressure and during stressful situations.

· Use the computer to complete intakes and other reports on the CARES database.

· Perform other duties as assigned by the supervisor. Essential Functions

· Must be able to observe CCTV cameras and report unusual activities visually.

· Must be able to ascend/descend stairs in a building up to 8 flights.

· Must stand consecutively for two (2) hours on a post.

· Must be able to lift and use a fire extinguisher.

Qualifications

· Commitment to H.O.G.A.R.'s mission.

· High School diploma or equivalent required.

· Valid Fire Guard Certification / F02, First Aide & C.P.R. required.

· Valid N.Y.S. 8-hour & 16-hour Security Guard Licenses are required.

· Must be able to communicate effectively (verbally and in writing).

· Must interact effectively with the facility staff and client population.

· Must be able to work well under pressure and during stressful situations.

· Must be familiar with CCTV systems.

· Must be willing and able to remain at post beyond regularly scheduled hours until appropriate relief arrives.

· Must work nights, weekends, and holidays as planned.

Required Time on the Project

· 9 FTE Residential Aide/Intake Coordinator (RA)

· Thirty-five hours weekly must be able to work Saturdays, Sundays, and holidays.

· On call 24/07 Company Description

Housing Options and Geriatric Association Resources, Inc. (H.O.G.A.R.) was incorporated in March 1996 to assist society’s most disenfranchised; the elderly, seriously mentally ill adults, the homeless, adults living with Special Needs and the physically challenged by promoting, fostering and providing the highest quality of housing and services in a most therapeutic, rehabilitative and aesthetically satisfying environment. H.O.G.A.R.’s approach to housing and services is based on the philosophy, goals and objectives of psychosocial rehabilitation. The organizations’ goal is to restore an individual’s ability for independent living, socialization and effective life management. H.O.G.A.R.’s services and housing builds on personal strengths to offset the effects of the aging process, illness and history of the homelessness and in coordination with other treatment and rehabilitation services.

Company Description

Housing Options and Geriatric Association Resources, Inc. (H.O.G.A.R.) was incorporated in March 1996 to assist society’s most disenfranchised; the elderly, seriously mentally ill adults, the homeless, adults living with Special Needs and the physically challenged by promoting, fostering and providing the highest quality of housing and services in a most therapeutic, rehabilitative and aesthetically satisfying environment. H.O.G.A.R.’s approach to housing and services is based on the philosophy, goals and objectives of psychosocial rehabilitation. The organizations’ goal is to restore an individual’s ability for independent living, socialization and effective life management. H.O.G.A.R.’s services and housing builds on personal strengths to offset the effects of the aging process, illness and history of the homelessness and in coordination with other treatment and rehabilitation services.