Customer Service Specialist

Benefits Simple Plan IRA Opportunity for advancement Paid time off Training & development Role Description As a customer service representative with Agent David O'Dea - State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful business and insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members and customers you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. 1-3 years related work experience in customer service or retail sales role. Associates or college degree ideal, or working towards a related field. #J-18808-Ljbffr