HVAC Service Technician

Job Description

Job Description

HVAC Service Technician

Astar Heating & Air Conditioning | Middletown, NY

Experienced HVAC technicians have options. The difference is finding a company that respects your expertise, provides steady customer demand, and gives you the support and resources needed to solve problems the right way.

At Astar Heating & Air Conditioning, our technicians are trusted professionals who play a critical role in the customer experience. We provide strong dispatch and office support, ongoing technical training, and the tools needed to complete quality work without cutting corners.

As an HVAC Service Technician, you’ll diagnose, repair, and maintain residential heating and cooling systems while helping homeowners make informed decisions about their comfort. You’ll take ownership of your service calls, work alongside experienced home services professionals, and have the opportunity to grow your technical skills and earning potential.

If you’re looking for year-round work, a supportive team, and a company that recognizes the value you bring to the field, Astar may be the right place for your next move.

What You’ll Do

• Diagnose, service, repair, and maintain residential heating and cooling systems.

• Work on furnaces, boilers, air conditioners, heat pumps, mini-splits, air handlers, and indoor air quality equipment.

• Troubleshoot electrical, refrigeration, airflow, mechanical, hydronic, and combustion-related issues.

• Perform preventive maintenance, system testing, safety inspections, and equipment startups.

• Clearly explain diagnosed problems and recommended solutions to homeowners.

• Present appropriate repair, maintenance, and replacement options.

• Obtain customer approval before completing work and collect payment when appropriate.

• Maintain accurate service notes, equipment records, photos, and follow-up information.

• Communicate parts, scheduling, and return-trip needs promptly to the office.

• Maintain an organized vehicle, tools, equipment, and assigned inventory.

• Protect customers’ homes and maintain a clean, professional work area.

• Participate in required meetings, technical training, and professional development.

What We’re Looking For

• Previous residential HVAC service, repair, and maintenance experience.

• Strong diagnostic and troubleshooting abilities.

• Experience servicing furnaces, boilers, air conditioners, heat pumps, mini-splits, and related systems.

• Knowledge of refrigeration, electrical, airflow, combustion, hydronic, and control systems.

• Ability to independently manage service calls from diagnosis through completion.

• Strong communication and customer service skills.

• Ability to explain technical findings and available options clearly to homeowners.

• Commitment to safe, dependable, and high-quality work.

• EPA Universal Certification required.

• Comfortable using tablets, mobile applications, and field service software.

• Valid driver’s license with an acceptable driving record.

• Ability to perform physical work in attics, basements, crawl spaces, mechanical rooms, and outdoor conditions.

Why Work at Astar?

• Competitive compensation with performance-based earning opportunities

• Steady, year-round customer demand

• Strong dispatch, customer service, and operational support

• Medical, Dental, and Vision Insurance

• 401(k) with Company Match

• Paid Time Off and Paid Holidays

• Company-Provided Vehicle

• Company Phone or Tablet

• Uniforms and Professional Diagnostic Equipment

• Ongoing Paid Technical and Customer Service Training

• Career Advancement Opportunities

• Support from an experienced installation and operations team

• A professional environment that values quality, accountability, and teamwork

What Success Looks Like

Success in this role means diagnosing HVAC problems accurately, completing dependable repairs, and helping homeowners feel confident in the recommendations you provide. You’ll maintain professional communication, document your work thoroughly, and help Astar continue earning customer trust through quality service and consistent follow-through.

 

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Competitive compensation including a lucrative hourly wage, commission, and bonuses.

Join our team and become an integral part of Astar's commitment to exceptional HVAC services, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.