Bilingual Branch Manager in Training

Bi-Lingual Spanish Is REQUIRED Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services. Brand: Advance America Address: 502 West Calton Rd, Ste.204, Laredo, Texas, United States - 78041 Benefits Competitive Wages Health/Life Benefits 401(k) Savings Plan with Company Match Paid Parental Leave Company Paid Holidays Paid Time Off including Volunteer Time Tuition Reimbursement Business Casual Environment Rewards & Recognition Program Employee Assistance Program Position Summary The Branch Manager in Training (BMIT) position is a performance-based, hands‑on, customer-focused role that delivers results related to individual and branch sales goals as well as customer expectations. The role requires meeting all performance goals and metrics for the branch, complying with all federal and state regulations and company policies. Responsibilities include an active role in customer acquisition, marketing, collections, and participating in all marketing and collection efforts. The BMIT is a developmental position that leads to a Branch Sales Manager role. Job Responsibilities – Customer Service, Sales, Marketing & Customer Acquisition Actively assist in meeting the branch’s performance metrics. Utilize sales tools to provide an exceptional customer experience and apply sales and marketing techniques inside and outside the branch. Serve day‑to‑day a growing consumer loan portfolio. Present financial solutions tailored to customer needs. Develop new relationships and maintain existing ones throughout the loan process and life cycle. Educate customers on loan terms and conditions. Build trust with customers and internal staff by embodying the organization’s philosophy, core values, and purpose. Deploy community marketing efforts to generate sales and track results. Job Responsibilities – Operations, Compliance & Collections Assist in managing the P&L and meeting budgeted numbers. Adhere to company policies, procedures, core values, and applicable regulations. Maintain accurate cash controls, security procedures, and required documentation. Enter customer and transaction data accurately into the point‑of‑sale system and maintain customer files. Perform and document collection calls, field visits, and approved collection activities. Complete other duties as assigned. Team & Leadership Work closely with and support others in a positive, team environment to enhance the customer experience. The BMIT is responsible for day‑to‑day branch operations and communication with customers and employees under the direct supervision of the Branch Sales Manager and Divisional Director of Operations (DDO). Education Required High School Diploma or equivalent required; some college preferred. Experience Required Sales and/or customer service experience required. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections. Knowledge Required Strong math skills, ability to count cash, professional verbal communication, ability to read, write, evaluate, and apply complex information, professional social skills, negotiation of payment terms, compliance with policies and laws, computer program usage for customer transactions, composure in stressful situations, and ability to develop and maintain business relationships. Physical Requirements Standing for long periods, sitting occasionally, walking, bending, squatting, kneeling, pushing/pulling, reaching, twisting, lifting less than 10 lbs. occasionally up to 20 lbs., driving and having access to insured, reliable transportation during the workday, typing, data entry, housekeeping duties, use of office equipment, and possible travel to any center within the division. Competencies Leadership, Coaching & Development - Branch Adaptability & Growth Mindset - Branch Digital & Future Readiness - Branch Sales & Customer Excellence - Branch Results & Accountability - Branch Travel Must have a valid driver’s license and access to insured, reliable transportation. Ability to travel within the division for marketing, collections, staffing, special events, and banking responsibilities. Attire Employees may wear polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to business needs. Other Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post‑offer screens, including a criminal background check, MVR, credit check if required by state law, and reference check. Regular and punctual attendance is required. Schedules may change to accommodate business needs. Overtime may be required. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 46262 #J-18808-Ljbffr