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Community Manager - Axis Kessler Park

Greystar

About Greystar Greystar is a leading, fully integrated global real‑estate platform offering expertise in property management, investment management, development, and construction services for institutional‑quality rental housing. Headquartered in Charleston, South Carolina, the company manages and operates over $300 billion of real‑estate in more than 265 markets worldwide, with offices throughout North America, Europe, South America, and the Asia‑Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally, and holds nearly $79 billion of assets under management, including more than $35 billion of development assets and $36.5 billion of regulatory assets. Job Description Summary This role manages the day‑to‑day operations of an assigned property, including supervising team members, coordinating daily activities, and allocating resources to achieve budgeted financial and operational goals. The manager ensures compliance with company policies and federal and state housing laws, including Fair Housing, ADA, Fair Credit Reporting Act, and other applicable regulations. Job Description Provides input into budget development by analyzing financial statements, reviewing marketing information, and assessing operational reports. Meets targeted revenues by setting rent rates, collecting fees in a timely manner, depositing funds, and preparing monthly financial status reports. Approves invoices from vendors, contractors, and service providers, confirming work performed or products purchased; verifies certificates of insurance, codes charges to appropriate Chart of Accounts, and manages communication among vendor, accounting, and owner. Controls expenditures to stay within approved budget limits and manages the petty cash fund. Oversees lease enforcement, including approving applications, discounts, and renewals; conducts apartment inspections, follows notice requirements, evicts residents, and collects allowable late fees. Analyzes market and economic trends, and implements short‑and‑long‑range marketing and leasing strategies to reach occupancy and revenue goals. Promotes resident satisfaction and retention by responding to complaints, questions, and requests promptly and resolving service issues; ensures the maintenance team meets company standards for resident requests. Conducts regular property inspections and takes actions to maintain safety, cleanliness, and general appearance of the property, grounds, buildings, and amenities. Supervises property staff—interviews, hires, orients, trains, and evaluates employees—according to company policies and business practices. Assists in client/owner relationship management by meeting owners, conducting property tours, providing performance updates, and responding to owner requests. Completes various accounting, financial, administrative, and other reports, and performs additional duties as assigned. For California‑only Community Managers: manages the lease process using the California‑specific Lease File Checklist to ensure all documents are complete, compliant, and consistently organized. Basic Knowledge & Qualifications Bachelor’s degree from an accredited college or university; preferred in Business Management, Real Estate, or related field. 4–6 years of relevant experience demonstrating property management, sales, marketing, and customer service skills sufficient to manage day‑to‑day operations, resolve complaints, complete financial records, increase sales revenues, and coordinate a team. Ability to manage multiple priorities in a fast‑paced environment. Excellent communication, conflict resolution, and customer service skills. Detail‑oriented and self‑motivated, capable of working independently and as a team leader. Specialized Skills All required licenses and certifications as required by state and local jurisdictions. Valid driver’s license to operate a golf cart on property, and must ensure all staff who drive have a valid license. Proficiency in Internet, word processing, spreadsheet, and database programs necessary to complete reports and employment documents. Strong proficiency in property management software, preferably Entrata, Yardi, and/or OneSite. Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists. Travel / Physical Demands Work primarily in an office, but may involve frequent exposure to outside elements; must physically access all exterior and interior parts of the property and amenities. Must be able to physically push, pull, lift, carry, or maneuver weights up to 20 pounds independently and 50 pounds with assistance. Routine, local travel may be required for bank deposits, training, outreach events, or other necessary tasks. Additional Compensation Corporate positions: eligible for quarterly or annual bonus programs based on individual and company performance in addition to base salary. On‑site property positions: eligible for weekly, monthly, and/or quarterly bonus programs in addition to base salary. Robust Benefits Offered Competitive medical, dental, vision, and disability & life insurance benefits; low (free basic) employee medical costs for employee‑only coverage, discounted after 3 and 5 years of service. Generous paid time off: all new hires start with 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays; birthday off after 1 year of service; additional vacation accrued with tenure. On‑site housing discount available to onsite team members at Greystar‑managed communities, subject to discount and unit availability. 6‑week paid sabbatical after 10 years of service, and every 5 years thereafter. 401(k) with company match up to 6 % of pay after 6 months of service. Paid parental leave and lifetime fertility benefit reimbursement up to $10 000 (including adoption or surrogacy). Employee assistance program. Critical illness, accident, hospital indemnity, pet insurance, and legal plans. Charitable giving program and benefits. Benefits offered for full‑time employees; for Union and prevailing wage roles, compensation and benefits may vary due to collective bargaining agreements or local authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to View email address on click.appcast.io. #J-18808-Ljbffr Greystar

Vacancy posted 1 day ago
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