Banquet Server - Part Time

Part-Time Banquet Server

The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

We are looking for a highly motivated Part-Time Banquet Server to join our team! This individual will assist with the setup, service, and breakdown of banquet events, including breakfasts, luncheons, receptions, and dinners. If making meaningful connections, figuring out what it takes, and stepping it up to win the day is what you do—and you love it—we want you! This is a tremendous opportunity for a driven hospitality professional to grow and learn at a world-class property while delivering exceptional guest experiences.

Availability Requirements: Applicants must be available to work one or both of the following shift windows based on event needs:

AM Shift (Breakfast/Lunch Events) Availability window: 5:00 AM – 3:00 PM

PM Shift (Reception/Dinner Events) Availability window: 3:00 PM – 12:00 AM

Please note: These availability windows do not guarantee scheduling for the full time frame. Actual shift start and end times will vary based on event needs and may be shorter than the full availability window.

Key Responsibilities:

• Set up banquet rooms for events, including draping tables, setting silverware, folding napkins, preparing beverages, and placing centerpieces
• Set up AM or PM break stations, including coffee, tea, snacks, and beverages
• Assist with event room setup according to meal period and table needs
• Perform food and beverage preparation duties, including brewing coffee, preparing condiments, and stocking workstations
• Pick up food from service areas, carry trays, serve food, and clear tables efficiently and professionally
• Serve food and beverages to guests while monitoring quality and presentation
• Remove dishes, glassware, silverware, and other items from tables and deliver them to the kitchen
• Clean and sanitize tables, counters, and seating areas after guests are finished
• Break down banquet rooms following events, including bussing tables, removing linens and centerpieces, vacuuming, and organizing storage areas
• Clean back-of-house hallways and assist with storeroom organization
• Explain menu items, preparation methods, and ingredients when requested
• Accommodate special requests and dietary needs with care and attention
• Conduct final quality checks on food and beverage items prior to service
• Monitor assigned tables to ensure guest satisfaction and provide additional service as needed
• Address guest concerns promptly and with a high level of care
• Offer warm and sincere welcomes and farewells and provide general property information
• Interact professionally with team members and assist other departments as needed
• Maintain constant awareness of safety concerns, including spills, broken glass, equipment hazards, or suspicious activity

Qualifications:

• 2–4 years of food service experience, preferably in banquet service.
• Experience in a 4-star or 5-star venue preferred.
• Knowledge of wine, beer, cocktails, and spirits
• Ability to work efficiently under pressure in a fast-paced environment
• Passion for creating exceptional guest experiences
• Excellent communication and interpersonal skills
• Ability to stand for extended periods and lift up to [X] lbs
• Reliable, punctual, and professional appearance

What We Offer:

• Flexible, event-based scheduling
• Competitive hourly pay
• Opportunity to grow and develop in a luxury hospitality environment
• Supportive and professional team culture
• Travel benefits

Compensation: $2.80 plus gratuity

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.