RN Supervisor -- Family Connects New Orleans -- Ochsner Baptist

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job supervises the nursing staff who provide home visits to families with newborns, as well as the administrative staff who support the program. Ensures support and assessment of family needs in 12 domains of physical and psychosocial well-being and facilitation of referrals and connections to community agencies to support families in these areas. Supervises team of clinical and non-clinical staff to schedule, visit, and support families in the community using the evidence-based home visiting protocol.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

Required - Graduate of an accredited school of nursing. Bachelor's Degree Science of Nursing (BSN) required for all Ochsner Magnet Facilities.

Work Experience

Required – 2 years of home care experience, including 1 year of experience in maternal child in a hospital setting.

Preferred – Clinical experience related to postpartum/child health, home visiting, lactation education, domestic violence, substance abuse and/or depression, maternal/child health, social work, or other related field.

Certifications

Required – Registered nurse (RN) license in state of practice.

BLS certification from American Heart Association.

Valid driver’s license in state of practice.

Preferred – Certified Lactation Educator or Consultant.

Proficiency in Spanish.

Knowledge Skills and Abilities (KSAs)

• Leadership skills and ability to supervise a team with clinical and non-clinical staff.
• Clinical skills and ability to appraise situations and make decisions.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally and work effectively with diverse patient populations.
• Customer service skills and ability to manage a flexible yet demanding schedule.
• Ability to work with the nurse supervisor to implement practice improvement and clinical development plans.
• Interpersonal skills and ability to work in a team of clinical and non-clinical staff.
• Effective time-management, organization, and multitasking skills.

Job Duties

• Participates and supervises RNs in the education of families on postpartum/child health and lactation and conducting of home visits.
• Participates and supervises RNs in providing a health and physical assessment of mother and baby in the home to determine well-being and assessment of risk factors for family, including depression, substance abuse, and domestic violence and appraising of situations and making decisions.
• Participates and supervises RNs in the establishment of a trusting relationship with families during in-home visits and engagement of the family to establish a support plan with goals, objectives, and activities that address family strengths and needs.
• Participates and supervises RNs in ensuring appropriate referrals and connections to community resources, identifying gaps in community services that may be addressed by local partners, and assisting parents in making and attending appointments for doctors, social service agencies, etc.
• Acts as a liaison between families and other community agencies and serves as family advocate.
• Participates and supervises RNs in responding to client needs through flexible scheduling of home visits.
• Helps families improve parenting skills, increase parenting supports, reduce stress, and address needs of parents and assists in creating a health plan for entire family.
• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as assigned.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state, and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations, and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

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Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

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Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.