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AI-Driven Quality & Performance Leader

DoorDash USA

DoorDash seeks a leader to head the Teammate Enablement QA program, driving automated QA metrics and AI-driven conversational intelligence. You will manage a small team, set priorities, and partner with cross-functional operations to improve the support experience for customers globally. You will design strategies balancing manual QA with speech analytics, report progress to leadership, and guide vendors to achieve ambitious roadmap goals. #J-18808-Ljbffr DoorDash USA

Vacancy posted 3 days ago
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