Insurance Service Representative (P& C Licensed)

Job Description Job Description Boulevard Insurance Agency is looking for a friendly, detail-oriented Insurance Service Representative to join our team! This role is ideal for someone who enjoys helping clients, thrives in a structured environment, and wants to be part of a growing agency.

Position Details Schedule: Full-time, Monday–Friday
Work Environment: Primarily in-office with the potential for a hybrid schedule after training
Location: Chandler, AZ
License Required: Active Arizona Property & Casualty license

What You’ll Do

Assist clients with policy changes, billing questions, documentation, and general account servicing
Process endorsements, cancellations, reinstatements, and claims-related updates
Provide exceptional customer service in person, by phone, and via email
Support agents with follow-ups, retention initiatives, and client communication
Maintain accurate customer records and uphold Allstate compliance standards
Opportunity to assist with sales-related tasks; sales interest or experience is a plus

What We’re Looking For

Active AZ P&C license — required
Prior insurance customer service or agency experience is strongly preferred
Strong communication skills and a friendly, professional demeanor
Reliable, organized, and comfortable working in a fast-paced environment
Tech-savvy and able to learn new systems quickly
Interest in sales or prior sales experience is a bonus

What We Offer

Competitive pay
Hybrid schedule eligibility after training milestones
A supportive team environment with growth opportunities
Paid training and ongoing professional development
Opportunity to build long-term client relationships with a respected Allstate agency