Product Designer, Content

Local or 100% Remote About Point Our mission is to make homeownership more valuable and accessible, helping homeowners gain wealth and financial flexibility. About the role As our second content designer, you will bring clarity and consistency to every touchpoint of the homeowner journey. You will write emails, in‑product copy, and explainer content, enabling homeowners to navigate key financial decisions with confidence. Your responsibilities Translate complex financial and process concepts into understandable, motivating language for homeowners across email, text, and in‑product flows. Review homeowner research, call recordings, and funnel data to inform what to write. Apply and help maintain Point’s writing guidelines and messaging framework across customer touchpoints. Collaborate with product designers, PMs, engineers, marketing, and sales. Partner with legal, compliance, and ops to get copy reviewed, approved, and shipped. Draft scripts and copy for AI‑driven experiences like chat, voice, and our knowledge base. Monitor copy performance—open rates, click‑through, conversion—and iterate. About you 2+ years of professional writing experience in content design, product design, UX writing, or a closely related field. A portfolio showing strong writing across multiple formats, such as product copy, emails, long‑form, or marketing. Active user of AI tools in day‑to‑day work, using them to draft, edit, research, and explore ideas. Comfortable working with subject matter experts and incorporating feedback from many stakeholders. Detail‑oriented with grammar, tone, and consistency. Curious about the customer—wants to understand who they are writing for, not just what to say. Open to feedback and quick to iterate. Nice to Have Experience writing for fintech, financial services, or other regulated/complex industries. Experience writing prompts, knowledge bases, or guardrails for production AI experiences. Familiarity with A/B testing copy such as subject lines, headlines, and button text. Experience drafting test plans, surveys, or light user research on copy. Our benefits Generous health benefits with comprehensive medical, dental, and vision plans and optional FSA/HSA. Unlimited paid time off and 10 company holidays. Flexible remote and onsite work: fully remote work and an in‑person environment in downtown Palo Alto, CA. Fully paid parental leave with state PFL supplement and additional paid leave according to state policy. Equity. Financial wellness: 401(k) retirement plans, guaranteed life insurance, and short‑ and long‑term disability coverage. Monthly stipends for internet, mobile plans, wellness perks, a one‑time home office reimbursement, and company‑provided equipment. Compensation Expected annual base salary ranges by tier: Tier1 – San Francisco Bay Area, NewYork, Seattle: $134,900–$149,100 Tier2 – Chicago, Austin, Denver, Boston, WashingtonDC, SanDiego, Portland, Sacramento, Philadelphia, LosAngeles & SantaBarbara: $118,750–$131,250 Tier3 – All other U.S. metro areas: $108,300–$119,700 Location Requirement This remote position requires candidates to reside in one of the following states: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Point is an equal‑opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. California Consumer Privacy Act Notice #J-18808-Ljbffr