Software Engineer, Senior-Dynatrace, SQL Server/Mongo/Oracle

Software Engineer, SeniorAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Engineer, Senior within PNC's SRC Lending organization, you will be based in one of our Technology Hub offices: Pittsburgh, PA, Strongsville, OH, Phoenix, AZ, Farmers Branch, TX, Birmingham, AL or Denver, CO. Weekly time in the office is needed.Join a high-impact team responsible for keeping critical production systems running reliably around the clock. As part of SRC Production Support, you'll lead incident response, troubleshoot complex technical issues, drive automation and monitoring improvements, perform root cause analysis, and help improve the resilience of enterprise platforms. This role is ideal for individuals who thrive in fast-paced environments, enjoy solving complex problems, and are passionate about operational excellence and continuous improvement.Strong skills and experience needed: OCP, Dynatrace, SQL Server/Mongo/Oracle,.Net, ElasticProvide operational support for critical production applications and infrastructure.Monitor alerts, events, dashboards, and incident queues to proactively identify service degradation or outages.Perform incident triage, impact assessment, prioritization, and coordination to restore services with minimal customer impact.Participate in and lead bridge calls during critical incidents, providing timely technical updates and health status reports.Conduct technology health checks across assigned application and infrastructure domains during incidents.Contribute to observability, monitoring enhancement, and proactive risk reduction initiatives.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.