Temporary Sales Associate

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers, we make beautiful things crafted to last—for you to be yourself. As part of the Tapestry portfolio, we are committed to innovation and inclusivity. The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. Key Responsibilities Represent Coach as a brand ambassador and adhere to the Coach Guide to Style and Service standards. Build lasting client relationships through personalized styling, product expertise, and fashion advice. Drive sales through cross‑selling, upselling, and tailored recommendations. Utilize mobile POS, clienteling tools, and social selling platforms (including short‑form video) to capture data and encourage repeat purchases. Develop and execute personal sales plans; meet or exceed individual and team KPIs. Source new customers, maintain relationships, and follow up to close sales. Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs. Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards. Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures. Process transactions efficiently (purchases, returns, exchanges, online pickups). Support inventory cycles: receive shipments, stock shelves, and manage product movement. Assist teammates in functional areas as required. Foster a collaborative, trust‑based environment; encourage team performance. Participate in brand initiatives, training programs, and inclusion activities. Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor. Required Qualifications 1+ year of sales experience, preferably in luxury retail; knowledge of fashion trends and competitors. Experience with POS operation and basic computer proficiency (iPad/laptop, mobile POS); knowledge of walkie‑talkie use and reading price/release sheets. Luxury retail background, social media savvy, and experience with live‑stream shopping or video demos; clienteling and data acquisition skills. Ability to work in a fast‑paced environment. Strong English language proficiency. Schedule: Flexible schedule required, including nights, weekends, peak busy season, and high‑traffic retail days (including public holidays). Physical Requirements: Ability to lift 25‑50 lbs regularly and to climb, bend, kneel, and maneuver within the sales floor and stockroom. Competencies Courage : Provides direct and actionable feedback; faces people problems swiftly and decisively. Creativity : Generates original ideas and connects disparate concepts. Customer Focus : Dedication to meeting internal and external customer expectations and uses customer insights for improvement. Dealing with Ambiguity : Adapts to change, decides and acts without a complete picture, and handles risk and uncertainty. Drive for Results : Exceeds goals and consistently performs at the top level. Interpersonal Savvy : Relates well with all stakeholders, builds rapport, and diffuses tension. Learning on the Fly : Learns quickly, experiments for solutions, and analyzes outcomes for improvement. Strategic Agility : Anticipates future trends, creates visionary strategies, and plans competitive insights. Developing Direct Reports & Others : Provides challenging tasks, frequent development discussions, and career‑focused plans. Building Effective Teams : Creates morale, fosters open dialogue, and nurtures a sense of belonging. We are an equal‑opportunity and affirmative‑action employer. All employment decisions are made based on qualifications and in accordance with applicable law. Americans with Disabilities Act (ADA): Tapestry, Inc. will provide reasonable accommodation for disabilities or religious beliefs. Please contact Tapestry People Services at View phone number on click.appcast.io or View email address on click.appcast.io. Base Pay Range : $15.00–$19.50. Tapestry will comply with minimum wage requirements and applicable pay laws. Benefits: Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance. Please click the link for a complete list of U.S. corporate compensation and benefits. #J-18808-Ljbffr