Senior Collections Specialist

Recovery Collections Senior Portfolio Specialist

Interested in owning your portfolio and unlocking unlimited earning potential? Do you see collections as a profession and enjoy solving complex problems? Do you have a proven track record backed by strong performance metrics and references? If so, join our rapidly growing, fast-paced fintech company, where your work directly influences customer outcomes and portfolio performance.

Modality: On-Site Draper, Utah

Schedule: Full-Time; employees work the same hours and days each week, with consistent start and end times

Compensation: $50,000 - $100,000 (base $50k + commission + bonus = OTE up to $100k+!!)

About Clicklease

Clicklease is transforming how small businesses access the equipment they need to grow. Our technology platform uses data and automation to make equipment financing faster, simpler, and more accessible for business owners across the United States.

About the Role

The Recovery Collections Senior Portfolio Specialist is a highly empowered role that works creatively with customers while driving Clicklease's portfolio performance goals. This much sought-after position offers the opportunity to directly influence delinquent account workflows, servicing strategies, operational processes, repossession efforts, and third-party recovery solutions.

This role is ideal for someone who is a self-starter and innately motivated to make a positive and lasting difference for their customers, company and the small business community. A person who thrives on producing strong results, thinking outside the box, uncovering what others missed, and collaborating with other like-minded high performers to set the pace.

The Team

The Portfolio Operations team plays a critical role in supporting portfolio health, customer account servicing, and operational execution across the business. Team members work collaboratively across collections, asset recovery, legal support, fraud, and portfolio servicing functions to deliver strong customer and business outcomes.

What You'll Do

• Secure recovery payments and asset returns (primarily trailers) from charged-off accounts in an ownership-driven environment.
• Assess account history, asset type, past and present circumstances to determine appropriate next steps, including settlement, repossession, replevin, equipment sale, vendor solution, fraud review or legal.
• Persistent outbound engagement attempts using phone, text, email and other creative approaches to default customers and related stakeholders to remedy default.
• Maintain accurate account records, servicing documentation, and operational updates within company systems.
• Monitor portfolio activity and contribute to individual and team departmental performance targets.
• Coordinate with internal stakeholders and external partners regarding account actions, documentation, and compliance requirements.

What You Have

• High school diploma or equivalent required.
• 5+ years of experience in commercial and/or consumer collections, repossession, legal, portfolio servicing, financial operations, customer account management, or related operational environments.
• Experience supporting delinquent account workflows or account resolution processes.
• Proficiency with Microsoft Office and business systems/platforms.

What Will Make You Stand Out

• Experience in small business lending or leasing, commercial assets, and portfolios management across all 50 U.S. states, as well as in consumer or financial services environments.
• Experience supporting legal collections, repossession coordination, replevins, fraud workflows, or settlement operations.
• Bilingual English/Spanish capabilities.

What Success Looks Like in the First 6 Months

• Independently manage assigned portfolio workflows with minimal supervision.
• Consistently meets operational productivity and account resolution expectations.
• Demonstrates accuracy in account documentation, servicing updates, and escalation handling.
• Builds strong working relationships across collections, repossession, legal support, and portfolio operations teams.

Why Join Clicklease

Clicklease is transforming how small businesses access the equipment they need to grow. Our technology platform uses data and automation to make equipment financing faster, simpler, and more accessible for business owners across the United States.

At Clicklease, you'll work on meaningful problems that directly impact small businesses while collaborating with a team that values ownership, accountability, and continuous improvement.

We look for people who take initiative, work collaboratively, and care deeply about delivering great outcomes for customers and partners.

In return, you'll have the opportunity to grow your career, contribute to a rapidly scaling fintech platform, and work alongside talented colleagues who are passionate about building great products and services.

What We Offer

• Competitive salary
• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• 401(k) with company match
• Employer-paid short-term disability (STD), long-term disability (LTD), and life insurance
• Paid time off and company holidays
• Paid maternity leave
• Professional development and learning opportunities

Benefits eligibility and details may vary based on role and employment status.

**Clicklease only accepts resumes submitted in English**