Release of Information Technician

Health Information Management

Accurately processes requests for personal health information according to guidelines and policies.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Essential Functions:

• Accurately receives and processes requests for patient information according to time frames as outlined in the Departmental goals. Accomplishes evaluation of requests for many categories of requests, including those for treatment, payment, and Healthcare operations, as well as those specific requestors such as commercial insurances, workmen's compensation insurances, social services, disability, Medicare, Champus, courts, attorneys, and law enforcement. Processes the requests in a timely manner.
• Exercises independent judgment with regard to maintaining the confidentiality of personal health information in accordance with the HIPAA Privacy Standards and the policies of Rapid City Hospital. Consults Supervisor, Director, Privacy Officer or Staff Counsel as necessary.
• Enters requests for information into the medical records ROI module on a daily basis to allow an audit trail of requests received and actions taken. Assigns a tracking number to the request.
• Assists Hospital workforce and Departments with questions and concerns regarding the release of personal health information for continuing care treatment, insurance payment, and Healthcare operations. Reviews policy guidelines and consults the Supervisor, Director, Privacy Officer or Staff Counsel as necessary.
• Communicates closely with the Coordinator, Director, and Corporate Legal Counsel on any requests which are in question.
• Updates the request in the Release of Information log-module, listing specific actions take, dates, actions needed, and the status of completion of the request.
• Files, retrieves, and tracks charts in an accurate and complete manner.
• Assists with the backup of clerical and office tasks upon request.
• Continually assists callers or customers in any way possible, routing communications to appropriate personnel within the Department or Hospital immediately. Utilizes verification policies where applicable.
• Assists with assignments related to Release of Information upon request.
• All other duties as assigned.

Additional Requirements:

Preferred:Experience - 3+ years of HIPAA Familiarity ExperienceEducation - Associates degree in Related FieldCertifications - Certified in Healthcare Privacy Compliance (CHPC) - Compliance Certification Board (CCB); Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA)

Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Job Category: Revenue Cycle

Job Family: Health Information Management