Patient Service Representative Float - Clinic

Aug 12, 2026 $19 - $29/hour Department: 30020 AMG Sheboygan - Nurses and MAs Float Pool Status: Full time Benefits Eligible: Yes Hours Per Week: 38 Schedule varies based on department needs. Half day off each week. Position is a float position and entails travel to all Sheboygan County Ambulatory sites based on department and clinic needs. IE: Sheboygan Falls, Plymouth, Kiel, Random Lake, Cedar Grove, Sheboygan South Clinic, Howards Grove etc. Pay Range: $19.80 - $29.70 Job Description Summary: To provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up-to-date billing information (address, insurance coverage, etc.) into the patient accounting system. Assists clinical staff in maintaining accurate medical records. Where You Will Work : Advocate Medical Group (AMG) is part of Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. High school diploma or equivalent. One to two years related customer service experience What You’ll Do: As a Patient Service Representative (PSR) , you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day. As a key member of the ambulatory care team, you will: Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters. Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information. Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records. About This Location: Patient Service Representatives (PSRs) at Aurora Pediatrics manage front-desk tasks. They schedule appointments, greet families, and verify insurance. Our experienced team of pediatricians in Sheboygan, WI, provides comprehensive pediatric primary care for your child, from birth through their high school years. Our street address is 2414 Kohler Memorial Dr., Sheboygan, WI. When you’re looking for pediatric care close to home, visit us in Sheboygan, WI. Together, our dedicated team of pediatric experts offers a broad range of services that support your whole child through their developmental milestones. Services include preventive care such as vaccinations and well-child visits, school physical, acute care for when your child is feeling ill, and guidance for nutrition and behavior development. With a family-centered approach, you can be confident you’re in good hands. Our pediatric physicians offer personalized care that fits your child’s needs and supports your family. We also understand that your family has a busy schedule. That’s why we offer same-day appointments for urgent children’s health issues, virtual visits and extended hours. Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Physical Requirements and Working Conditions: Ability to function in a high volume, multiple-task environment, and in a crowded or closely shared workspace. Exposure to ill patients. Ability to work under stressful conditions with demanding customers. Must lift up to 35 pounds without help. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our CommitmenttoYou: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. American Addiction Centers Leading nationwide provider of substance use treatment offering a full continuum of care. #FreedomFromAddiction American Addiction Centers is a national network providing holistic, evidence-based addiction treatment and mental health support to empower individuals and families towards lasting recovery. Hospitals and Health Care Company size 1,001–5,000 employees Company type Public company Founded 2012 Total funding $124.9M Post IPO Debt Momentum Momentum Team growth 3% in 12 mo 728 employees on LinkedIn Capital Funding history Post IPO Debt $12M Jan 2020 Post IPO Equity - Deerfield $100M Oct 2015 Series Unknown $6M Feb 2014 Series Unknown $6.4M Mar 2013 Footprint Where they work 500 Wilson Pike Circle, Suite 360, Brentwood, Tennessee 37027, US 1171 107th Street, Grand Prairie, TX 75050, US 2465 E Twain Ave, Las Vegas, NV 89121, US 12012 Boyette Rd, Riverview, FL 33569, US 24552 Pacific Park Dr, Aliso Viejo, California 92656, US 4110 Davie Road Ext, Hollywood , Florida 33024, US 3100 E Commercial Blvd, Fort Lauderdale, Florida 33308, US 297 CR-244, Etta, Mississippi 38627, US 107 Lincoln St, Worcester, Massachusetts 01605, US 1950 Tower Hill Rd, North Kingstown, Rhode Island 02852, US #J-18808-Ljbffr American Addiction Centers