Nobu Server - Casual

Nobu Server

The Four Seasons Resort Lāna'i is looking for a Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction.

Set cliff side overlooking a protected marine preserve, Nobu Lāna'i offers sweeping panoramic views and innovative Japanese cuisine. Drawing upon Chef Matsuhisa's classical training as a sushi chef in Tokyo, his life abroad in South America and his travels around the world, his culinary style blends classical techniques with exotic global flavors. Nobu Lāna'i showcases signature new-style Japanese cuisine, as well as new creations infusing local ingredients. Sip a signature cocktail in the lounge, take a seat at the sushi bar or enjoy dinner at one of the outdoor tables. Inspired by the simplistic lines found in Japanese architecture and a palette rich with teak timbers and meticulous wood detailing, the decor easily blurs the lines between interior and exterior space as diners gaze upon the sand and waters of Hulopo'e Bay, often referred to as one of Hawaii's most beautiful beaches.

What You'll Do

A Server delivers a welcoming and engaging dining experience by greeting guests, introducing them to the restaurant, and providing attentive, professional table service. This role includes offering menu guidance, accommodating special requests, maintaining properly set and clean tables, and responding to guest needs with courtesy and efficiency to ensure a high level of satisfaction throughout the meal. Responsibilities include, but are not limited to:

• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
• Welcome guests and deliver attentive, professional service throughout the dining experience while collaborating closely with the restaurant team and support staff
• Provide a warm introduction to the restaurant by guiding guests through menu offerings, explaining the restaurant concept, services, and daily specials, offering water service, and ensuring tables are properly set and maintained
• Describe and guide guests through food and beverage selections with engaging, detailed explanations of ingredients, flavor profiles, origins, and preparation methods
• Accurately enter guest orders and special requests into the point-of-sale system; coordinate with the kitchen to ensure proper timing of courses; and verify completed dishes for accuracy and dietary requirements
• Ensure guest needs are met to promote overall satisfaction, maintain accurate guest information in the reservations system, promptly clear used items, reset tables as needed, and provide thoughtful recommendations
• Respond to guest inquiries, concerns, and special requests promptly, courteously, and professionally to maintain a high level of guest satisfaction
• Close guest checks accurately by processing cash and credit card transactions and handling adjustments, voids, or complimentary items in accordance with established procedures
• Perform setup, breakdown, and cleaning of tables and service stations in accordance with restaurant standards

What To Bring

• Successful candidate must possess legal work authorization in United States
• Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
• Maintains a guest-focused mindset with strong interpersonal and communication skills, effectively upsells to enhance the guest experience, and demonstrates strong attention to detail while keeping a clean, organized, and well-stocked workspace

Join Our 'Ohana And Enjoy Our Amazing Benefits:

• Hourly Rate: $18
• Competitive wages
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self! And so much more!