Research Associate

Detail-oriented and motivated, the full-time Research Associate will support healthcare navigation by conducting high-quality research, organizing information, and providing resources to members, nurses, and advocates in a remote work environment. Key responsibilities Research and document information regarding healthcare providers and services Provide clear and accurate research findings to internal partners and respond to member requests Maintain accurate documentation and track cases, ensuring compliance with quality standards and regulations Required qualifications High school diploma or GED required; associate degree in a related field preferred At least one year of healthcare-related experience preferred Proficiency in MS Word, Excel, and web-based research tools Ability to work effectively in a collaborative, team-based environment Bilingual skills (English/Spanish or other languages) may be required based on assignment