PM Dining Room Team Member

Job TitleGeneral Responsibilities:Read, understand and comply with all parts of the Team Member HandbookUnderstand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).Maintain a clean and safe dining room and restroom environment for guestsDeliver portions that are correct and meet presentation expectationsExecute FIFO (First In, First Out) model is being followed.Protect the customer experience by ensuring packaging, food presentation and quality is top level.Appropriately handle all customer issues and play a positive role in customer recovery.Show up on time, have a great attitude and work hard for your entire shift.Constantly improve yourself by finding ways to do your work better and faster.Proactively pursue the certification process and look for opportunities to be cross-trained.Be responsible to fill your shift if you are not able workEnsure your appearance is in compliance with the HandbookBe a team playerDisplay good stewardship and a sense of ownership for the business.Requirements:Available to work a minimum of 15 hours per weekUnderstand the expectation of Chick-fil-A customer service standards and operational excellence.Must be able to lift up to 50 lbs.Must be able to work for 5 hours or more before needing a meal break.Work ScheduleWeekend availabilityNight shift