Customer Service Representative - State Farm Agent Team Member

Responsible Recruiter

Benefits: License reimbursement, bonus based on performance, competitive salary, dental insurance, health insurance, opportunity for advancement, paid time off, training & development, vision insurance.

About Our Agency: I've been with State Farm for 10 years and just celebrated my 5th anniversary as an agent on December 7th! I'm proud to lead a team of four amazing women who bring diverse backgrounds to our office, including banking, teaching, auto sales, respiratory therapy, and even a YouTube influencer with over 100K followers. Our office culture is small but mighty - we're all about hard work, dedication, and doing the right thing for each other and our customers. As an all-women team, we value collaboration and celebrate our unique perspectives. We offer competitive benefits for my team, including PTO, paid holidays, no nights or weekends, medical, vision, dental, life, and disability coverage. To keep us growing and motivated, we work with a business coach and participate in regular sales training. We're even planning a fun team retreat to San Antonio! If you're looking for a supportive, engaging, and fun work environment, I'd love for you to join our team!

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Amy Davis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Compensation: $40,000.00 - $50,000.00 per year

Do you want to work with someone who will help you achieve YOUR goals?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. If you want to work in an environment that is fun, challenging, and rewarding, then Amy Davis - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Amy Davis - State Farm Agent!

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Round Rock, TX.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• We currently have 4 team members at our agency.
• We have 18 years of combined insurance experience in our office.
• Our agency has received awards including: Ambassador Travel and Legion of Honor

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.