Key Holder- Sales Associate

Key Holder Sales Associate

We're looking for a reliable, customer-focused Key Holder Sales Associate to join our team. This role is ideal for someone who enjoys working in a fast-paced, community-driven retail environment and takes pride in delivering excellent service while supporting daily store operations. As a Key Holder, you'll play a leadership role on the sales flooropening and closing the store, assisting customers, and helping maintain a smooth and efficient operation.

Benefits include: locally owned and operated, employee discounts, free uniforms, and wellness resources.

You might be a great fit if

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Responsibilities include:

• Opening and closing the store independently, following all procedures
• Providing friendly, knowledgeable customer service and product guidance
• Assisting customers with purchases, product selection, and problem-solving
• Operating POS system and handling cash transactions accurately
• Maintaining store cleanliness, organization, and merchandising standards
• Stocking shelves and assisting with inventory management
• Supporting the team in daily operations, including seasonal displays and promotions
• Helping oversee store activity in the absence of management

Qualifications include:

• Previous retail or customer service experience preferred
• Strong communication and interpersonal skills
• Dependable, punctual, and detail-oriented
• Ability to work independently and take initiative
• Comfortable handling responsibility, including opening/closing duties
• Basic knowledge of hardware, lawn & garden, or home improvement products is a plus

Goals include:

• Deliver exceptional customer service by creating a welcoming, helpful in-store experience that builds trust and repeat business
• Support daily store operations by ensuring smooth opening/closing procedures, organized merchandising, and accurate transactions
• Drive sales and team performance by staying proactive on the floor, assisting customers effectively, and maintaining a positive, productive environment

Compensation: $16.00 - $18.00 per hour

No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communitiesthrough the best of times and the greatest challenges.