Plumbing Concierge
Jobrapido
Our client is looking for a Plumbing Concierge who will serve as the program's white-glove concierge to their customers. This role will take and make calls to support customers with their mobile app set-up, troubleshoot their automatic water shut-off device, and provide white-glove level customer service. Duration: 6-month contract (with option to extend as the pilot scales) Hours: 40 hours per week Location: Nashville, TN (U.S.-based) Work Schedule: Hybrid Equipment: Company-issued laptop will be provided Scope of Work / Key Responsibilities Serve as plumbing expert for all inbound and outbound calls to customers Troubleshoot automatic water shut-off device issues for customers Contact customers for water alerts and shut-offs to offer assistance Ensure that all customers’ devices are online and help customers to get online Support warranty troubleshooting and initiate warranty claims when appropriate Support plumbers with installation and app set-up issues Provide plumbing expertise to help resolve escalated customers Additional Responsibilities Assist with root-cause analysis of plumbing-related service issues or customer complaints Provide feedback on training materials and job aids as products, processes, or devices evolve Support ad hoc plumbing-related projects and requests Required Experience & Qualifications Hands-on plumbing experience (licensed plumber preferred) Proven ability to take complex, technical plumbing processes and explain them to customers Strong communication skills, both verbal and in writing Ability to handle to work with customers who maybe frustrated with the new technology Experience with in-home technology (e.g., smart home, connected, or IoT devices) Additional Preferred Qualifications Experience working with plumbing related device manufacturer’s Familiarity with call center operations Working knowledge of plumbing codes and water shut-off device technology Deliverables Answer calls in a professional and knowledgeable way Resolve customer escalations Resolve device issues over the phone
$15 - $16 per hour
...Base Pay $15.00 - $16.00 / Hour Employee Type Part Time - Non Exempt Contact information ~ Phone (***) ***-**** Concierge Location: Dayton, OH Position Type: Part-Time Schedule: 8:00am-8:00pm (every other weekend) About Us: At Spring...SuggestedPart timeWeekend work- A travel agency is seeking a Remote Travel Specialist to guide clients through their travel journeys. This role requires excellent communication, customer service experience, and a passion for helping others. Responsibilities include responding to inquiries, assisting with...SuggestedRemote work
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$14.5 per hour
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...Spring Hills Singing Woods in Dayton, OH is seeking a Concierge to greet residents and visitors, answer questions, and provide essential support in a warm, safe environment. You will monitor security systems, manage visitor logs, deliver packages, and assist during...Hourly payPart timeWeekend work- Concord Hospitality Enterprises is seeking a friendly Front Desk Associate to provide outstanding guest service at our Dayton, Ohio property. You will check guests in and out, process payments, assist with requests, and coordinate with housekeeping to ensure a smooth stay...Full time
$13 per day
Guest Service RepresentativeShare Apply Full-time Part-time Starting at $13.00 per hourEvery day we work with our guests, colleagues, and business partners to drive better outcomes. A career with offers a rewarding path for career development and an opportunity to join...Full timeContract workPart timeShift workNight shiftWeekend work- Guest Services RepresentativeThe Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...Local areaAll shifts
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$50k
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SVG Motors in Beavercreek, Ohio is looking for Guest Experience Specialists to enhance customer interactions and oversee vehicle deliveries. You will be the last point of contact for customers, ensuring a smooth experience and maintaining high quality standards. The...- Description Front Desk Agent - Part time& Full time We are looking for a strong independent candidate. We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with...Full timePart time
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