Program Manager

Symetra is seeking an experienced Program Manager to lead a high-impact, multi-year business transformation initiative focused on our Stop Loss business!

About the role

As a Program Manager, you will oversee a portfolio of complex, cross-functional projects, ensuring successful delivery while aligning program execution with business strategy. You'll partner with leaders across Product, Engineering, Operations, and Change Management to drive day-to-day delivery, manage dependencies and risks, coordinate vendors, and provide executive-level reporting.

The ideal candidate has a strong background in program and project management, with expertise in governance, roadmap planning, release management, and cross-functional collaboration. You are skilled at leading teams through complex initiatives, resolving issues proactively, and delivering results on time and within scope. Experience working in Agile environments and managing enterprise-scale transformation programs is highly desirable.

This is an exciting opportunity to play a key leadership role in delivering strategic business outcomes, improving organizational processes, and helping shape the future of our products and operations through successful program execution.

What you will do

• Partner with Program Sponsor(s) to develop comprehensive business cases and Cost Benefit Analyses (CBA's) that maximize ROI and value delivery across the Program of projects.
• Guide and influence the Program Sponsor's vision toward optimal solutions.
• Partner with Program Sponsor(s) to drive decision-making and recommend re-scoping, postponement or cancellation of projects as necessary.
• Hold others accountable to drive all projects within the Program to on-time, on budget, on-scope delivery within established variances.
• Proactively influence change and manages change with limited friction.
• Establish and execute Governance framework for both constituent projects and the program itself with the goal of optimizing resources and ROI.
• Identify opportunities for process improvements in Governance and Management Reporting.
• Contribute extensive knowledge and expertise in the use of Project Management methodologies and tools and can easily transition from one methodology to another.
• Partner with Program Sponsor(s) to develop and maintain project and Program Roadmaps that align with and accelerate delivery of Business Strategy.
• Ensure that the end-to-end solutions fit within the context of short and long-term roadmaps.

Why work at Symetra

"This is a best workplace that value the personal and professional growth of its employees." - Sara H., Sr. Analytics Engineer

"Come hungry. Stay hungry. Symetra is a place where curiosity, continuous learning, and personal growth are truly valued. Don't be afraid to ask questions or challenge yourself-every step you take is worth it. You'll grow into a stronger, more empowered employee at one of the most diverse and equitable companies in the country." - Ashley C., Internal Wholesaler

What we offer you

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out ourSymetra Benefits Overview

Compensation

$117,000 - $195,100 annually plus eligibility for Company Annual Bonus program

Who you are

• High school diploma required.
• Bachelor's degree or equivalent work experience required.
• PMP and PgMP designations from the Project Management Institute strongly preferred.
• 8-10 years of cumulative, relevant experience.
• Extensive knowledge and expertise in the use of a variety of project management methodologies and tools, resource management practices, risk assessment and change management.
• Demonstrated ability to manage the "big picture" and understand how groups of projects sequence together into a Program view.
• Advanced skills in change management, communication and risk assessment.
• Proficiency with Azure DevOps platform strongly preferred.

We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

• Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in:

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered