Resident Maintenance Technician

Resident Maintenance Technician

Join the ConcordRENTS Team

ConcordRENTS is a distinguished leader in delivering a quality, customer–centric property management experience across affordable and market–rate multifamily communities throughout Florida. For more than 30 years, our success has been driven by our exceptional team members and our unwavering commitment to supporting the communities we serve.

ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.

Why Build Your Career With Us?

At ConcordRENTS, you can grow your career in an organization that invests deeply in both its communities and its team members. We offer industry–leading starting wages and an impressive suite of benefits designed to reward your contribution and support your long–term success, including:

• 16 days of paid time off and 7 paid holidays in the first year.
• 401(k) Program with up to $5,250 in company match annually; including 150% match on the first 3% you contribute and 50% match on contributions between 4% and 10%.
• Rental discounts: 20% for all full–time team members and 50% for resident maintenance positions.
• All team members are eligible to participate in performance and role-specific bonus programs.

Individuals in this position contribute to the success of the community by maintaining amenities and apartment home interiors. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments.

This opportunity is right for you if you have experience with painting, plumbing, electrical, appliance repair and carpentry. Must also have knowledge to identify and address landscaping deficiencies, as well as the ability to troubleshoot and perform irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment.

Candidates must have the desire and ability to address residents' customer service needs through clear and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. Willingness and ability to learn industry leading technology to provide efficient and effective service is essential.

Certified Pool Operator (CPO) certification may be required in order to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications.

This position requires the team member to perform work functions for the community at which they live.

Pay for this position is commensurate with experience of candidate.

ESSENTIAL FUNCTIONS:

• Works from check lists, schedules, service requests, and instructions.
• Responds to assigned punch lists and prepares apartments for move in, ensures that all check list items are processed and resolved. Determines repair, material, and supply requirements and performs any range of routine repairs including replacement of damaged floor covering, repair of walls, counter tops, fixtures, fans, windows, doors, and appliances.
• Responds to assigned service requests to investigate and make routine mechanical repairs to damaged or broken apartment or amenity elements as reported by residents or staff. Examines reported problem, determines extent of repairs, materials and supplies required and makes routine repairs to damaged or broken units. Escalates more complex HVAC, electrical, plumbing, and appliance service requests to others as appropriate after determination of repairs required. Ensures repairs are made in keeping with quality and safety standards.
• Paints any range of interior and exterior surfaces and fixtures at assigned properties, including apartments, club house and amenity areas, compactor areas, speed bumps, signs, posts, gates, street markings, and hand rails. Touches up building exterior surfaces as required. Cleans and prepares surfaces, pressure washing as appropriate. Applies caulk around doors, windows, or on breezeway floors to repair surfaces. Patches and repairs drywall and stucco surfaces, matching textures on walls, ceilings and other surfaces as required. Selects proper coatings and colors. Paints entire surface or touches up paint as required to ensure compliance with aesthetic standards.
• Processes assigned area of grounds in keeping with schedules and check lists. Picks up trash, empties trash bins, and replaces trash bags. Moves trash to compactor and cleans, pressure washes, and sanitizes compactor and immediate area. Blows, sweeps, pressure washes, and cleans sides of buildings, stairs, and breezeways. Cleans light globes, removes cobwebs, and otherwise ensures the cleanliness of building exteriors and areas around and between buildings. Pressure washes building walls, breezeways, sidewalks, and other assigned areas.
• Cleans and scrubs pool and deck surfaces, and removes debris. Checks water and treats with prescribed chemicals under supervision or as certified to ensure that pool water characteristics are in compliance with prescribed standards.
• Checks and repairs irrigation systems. Rakes recreation areas and straightens signs and poles. Paints signs, speed bumps, street markings, and other miscellaneous areas as assigned.
• Performs assigned range of preventive maintenance routines including change filters, check smoke detectors and replace batteries as required, change light bulbs, and perform damage inspections.
• Assists in moving appliances in and out of apartments and empties discarded personal belongings and trash left in vacated apartment homes. Makes keys as directed.
• Conducts and documents move-in and move-out inspections, orients new residents in the operation of appliances in apartment homes and responds to questions.
• Maintains property grounds and notifies supervisor of safety hazards, property damage or unsightly conditions on grounds. Notifies supervisor of the need to replenish materials and supplies when low. Stores and maintains supplies and materials in keeping with procedures and standards.
• Tracks and maintains status of service requests in computer system and closes records for completed orders.
• Available for on call duty, nights and weekends.
• As an On Site (Resident) Maintenance Technician, the team member agrees to perform the additional applicable functions for the community at which they live:
  • One additional week of on-call support per month.
  • One additional weekend of performing swimming pool maintenance per month and completing the required pool inspections.
  • During the weekends that Resident is on-call or is responsible for the swimming pool, they must access the compactor area no later than noon each day to place any items in the compactor that are surrounding the area and complete the compactor inspection.
  • Respond as the first contact for Fire / Burglar Alarms and Hurricane Response. In the event of a hurricane, responsible to complete the Initial Post Hurricane Damage Assessment.
  • At a minimum, during the additional week that the team member is on call, they are responsible to perform the light inspection at the community. At the discretion of the Community Director, the team member may be required to complete the light inspection for additional weeks.

Qualifications

Knowledge and Experience

• High School Diploma or GED Equivalent required.
• Requires basic mechanical knowledge.
• Certified Pool Operator (CPO) certification may be required in order to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications.
• Ability to speak, read and write English for safety and productivity reasons.
• Prefer over one year of experience to be fully familiar with required techniques, equipment, and work routines.