Hospitality Team Member

Chick-fil-A Hospitality Team Member

At Chick-fil-A, the Hospitality Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Part-time: Typically 15+ hours/week; schedule may vary based on business needs.
• Full-time: Typically 35+ hours/week; schedule may vary based on business needs.

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Competitive pay
• Paid Time Off (Role and tenure dependent)
• 401k with Employer Match
• Meal Allowance
• Uniform Allowance
• Referral program
• Virtual Healthcare plan through Direct to Care for all employees and their households
• Company benefit eligibility for employees scheduled 30+ hours/week
• Emergency Assistance Fund
• Life Insurance ($10k - full covered)
• Employee Assistance Program (Legal, Financial, Mental Health support)
• Best in Class Development to help you reach your professional goals
• Scholarship opportunities
• Corporate discounts through PerkSpot
• Opportunities to travel as a Grand Opening trainer (role and tenure dependent)

Front of House Team Member Responsibilities:

• Greet guests warmly with a smile and maintain eye contact
• Speak enthusiastically and create positive connections with guests
• Promote and support the vision and values of the restaurant
• Multitask efficiently while maintaining high standards of service
• Work collaboratively as a dependable, adaptable team member
• Stand and remain active on your feet for extended periods
• Communicate clearly and professionally with guests and team members
• Follow Chick-fil-A Trailhead policies, procedures, and dress code at all times
• Perform other duties as assigned

Qualifications and Requirements:

• Minimum 16 years old
• Eligible to work in the United States
• Maintain a reliable source of transportation
• Demonstrate a "Safety First" mentality
• Consistent, reliable, and punctual
• Cheerful, positive attitude and customer-service oriented
• Strong interpersonal skills and attention to detail
• Ability to multi-task and work independently or in a team environment
• Ability to work on Saturdays
• Willingness to work a flexible schedule, including evenings and weekends, as needed
• Willingness to be outside in weather ranging from 30-100 degrees for order taking
• Ability to lift and carry 50 lbs on a regular basis
• Ability to stand for long periods of time
• Reasonable accommodations available in accordance with ADA guidelines

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Chick-fil-A Trailhead is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Work Schedule

• 8 hour shift
• 10 hour shift
• Weekend availability
• Day shift
• Night shift