General Manager

Taco Buddha General ManagerVery competitive salaryBi-annual salary reviewExempt statusVariable Medical insurance plans availableDental/Vision Insurance availableProfit sharingIndustry leading paid time off policyJob Requirements:Taco Buddha LeadershipTaco Buddha was founded with a goal of top-down transparency, humility and high-performance. To attain high-performance, TB leaders focus on their people and to help them achieve their goals for now and into the future. Frequent communication, both structured and ad hoc is necessary to uphold TB values and to grow our people. By doing this, our people will serve our customers with grace and appreciate them with sincere hospitality.Position SummaryThe TB General Manager is responsible for people and profit of his/her store unit/location. This position will report to the Taco Buddha Brand Operations Manager and will manage (and develop) his/her direct reports. Managing and supporting the location's FOH and BOH manager's mission of best-in-class hospitality execution is paramount. Through leadership of the location's FOH and BOH managers, this position ensures policies and procedures, maintaining a safe workplace and instilling a culture of "If it's not great we don't serve it" are followed. This position is passionate about TB food quality, is results oriented, cares about profits, and has a passion to develop others.Essential Duties and ResponsibilitiesFor business success, team cohesiveness is in the forefrontRepresents and exemplifies Taco Buddha's core values and spiritPromotes a cooperative effort and team spirit with high morale among employeesCustomers are THE priorityLocation ambassador for customer satisfaction. The buck stops with youModels best-in-class hospitality and coaches the team to deliver the sameAddresses and alleviates all guest concerns; develops solutions to improve future serviceApproaches all solutions from customer's viewpoint as a customer advocateEvaluates dine-in hybrid ordering and online ordering/to-go metrics and leverages opportunities to enhance customer satisfactionCoaching style leadership with an effective delegation approachCommunicates expectations clearly and has consistent follow-ups with team membersDelegates to team members to attain results without micro-managingHelping with duties of other employees (e.g., host, counter, bar, dining, curbside/to-go) during peak business times and when necessaryPlaces a priority on proper training of new team members by following training processes (before scheduling that employee for a regular shift)Excels in nuts-and-bolts duties required for Taco Buddha's sustained business growthEnsures scheduling of team members to meet business needsEnsures proper store opening/closing proceduresDrives compliance with safety, security, and sanitation standardsEnsures facility cleanliness by following and delegating proper cleaning processesEnsures facility and equipment maintenance is performed as neededComplies to food safety requirements by state and local authorities and the ability to inspire direct reports to oversee that requirementEnsures proper inventorying and ordering of non-alcoholic and alcoholic beverages and maintaining cost of goods targetsVery proficient with ERP systemEnsures cash handling accuracy per policy and procedureEnsures standardization and consistency in food preparation and presentationPerforms daily inspections and periodic audits to check safety of equipment and facilityEnsures accurate and detailed manager logbook entries to pass on compliance of all nuts-and-bolts dutiesLeads and creates initiatives to drive sales/profit and store performanceCollaborates with Marketing Manager to keep Taco Buddha in the forefront of customer's minds with trendy marketing campaignsSupport BOH operations manager with food cost controlPerforming other work-related duties as assignedMinimum Qualifications (Knowledge, Skills, and Abilities)5+ years of previous restaurant management experienceHigh-level understanding of training and employee development conceptsUnderstanding of and comfortable working with digital/computerized equipment and platforms such as a POS, scheduling software and office reporting with Microsoft Office suite softwareAbility to lead and foster teamwork with proper motivation styleOral and written communication skillsExcellent with time managementManager ServSafe Certification after 90 days of employmentPhysical Demands and Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to stand the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; stoop; bend; shake, stir, and pour; and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is regularly exposed to sharp objects, slippery floors, smoke, steam, high temperatures, humidity, and extreme cold. The employee regularly encounters contact with water, sanitation solutions, meat products, poultry products, seafood, and produce items. The employee is frequently required to wash hands. The noise level in the work environment is usually moderate to high.