People & Culture Business Partner, NA

Reporting to the North American Regional VP People & Culture this Business Partner will support people leaders managers and employees across the United States and Canada. This is a hands-on regional HR role focused on employee relations employee engagement and the day-to-day delivery of HR programsbringing People & Culture policies and programs to life for the region while leveraging AI and self-service tools to create a frictionless employee experience.

Key Responsibilities:

• Own the regional rollout of core HR programs (onboarding performance management engagement surveys) for the US and Canada ensuring consistent high-quality execution aligned to global P&C standards.
• Serve as the primary point of contact for people leaders and employees on day-to-day HR matters employee relations issues and policy interpretation.
• Coach and support managers on performance management practices including performance improvement plans handbook guidance and people management best practices.
• Partner with P&C Operations on workflows systems and the HR technology stack to champion self-service solutions and automation that reduce friction for employees and managers.
• Build and implement AI-enabled solutions (knowledge banks chatbot triage self-service resources) to enhance the employee experience and streamline HR processes.
• Execute regional HR programs including employee engagement surveys performance management cycles onboarding and merit and promotion cycles; translate results into actionable plans with people leaders.
• Use workforce and people data to identify regional trends early and provide insights to inform people leader conversations and strategic decisions.
• Maintain accurate documentation and records for all people processes ensuring consistent policy application across the US and Canada.
• Collaborate with Global P&C Business Partners and regional peers to keep programs and practices consistent across all regions.
• Participate in cross-functional P&C projects and regional OKRs.
• Continuously identify opportunities to simplify automate or improve recurring HR processes.

Qualifications :

Required Qualifications:

• 4 years of experience in an HR Generalist HR Business Partner or Employee Relations role
• Demonstrated experience supporting employees and managers in the US with working knowledge of US employment legislation
• Hands-on experience rolling out end-to-end HR programs (e.g. onboarding performance management engagement surveys)
• Proven ability to manage employee relations matters and provide guidance on policy interpretation
• Strong organizational skills with the ability to manage multiple priorities concurrently
• High level of attention to detail and consistency in documentation and record-keeping
• Excellent written and verbal communication skills
• High level of integrity discretion and sound judgment when handling confidential information

Preferred Qualifications:

• Bachelors degree
• Familiarity with Canadian employment practices
• Experience with UKG or similar HRIS platforms
• Hands-on experience implementing AI or HR technology tools (e.g. chatbots self-service portals knowledge banks)
• Data literacy and comfort using workforce analytics to inform recommendations
• Experience coaching and supporting managers on performance management best practices

Key Competencies:

• Proactive learner with genuine curiosity about HR technology and AI-enabled solutions
• Ability to build and maintain strong relationships across diverse stakeholder groups
• Proficiency with Microsoft Office and HRIS platforms
• Comfortable learning and adopting new HR technology quickly
• Collaborative mindset with ability to work effectively across cross-functional teams

Additional Information :

Why youll love working at Nearmap:

We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. Were proud of our inclusive supportive culture and maintain a safe environment where everyone feels a sense of belonging and can be themselves.

In addition to your annual leave Nearmap offers:

• 4 extra YOU days off each yeartake a break no questions asked!
• Company-sponsored volunteering days to give back.
• Generous parental leave policies for growing families.
• Work from Overseas Policy - explore the world in the approved list of cities while you work!
• Discounted Private Health Insurance plans.
• A Nearmap subscription (naturally!).

Learn More About The Work We Do:

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Remote Work :

No

Employment Type :

Full-time