Employee Health & Benefits Account Associate - Simple Benefits

Position Employee Health & Benefits Account Associate – Simple Benefits at Marsh McLennan Agency (MMA). Location Alpharetta, GA. Applicants must be within driving distance and be able to commute to the office at least three days per week. Responsibilities Assist in managing client relationships by responding to inquiries and providing information on health and benefits plans. Support the Client Manager in administering employee health and benefits programs, including insurance, dental, vision, and wellness initiatives. Maintain accurate client records and documentation, including enrollment forms, plan summaries, and compliance materials. Prepare and analyze reports related to employee benefits utilization, claims, and trends to assist in strategic planning and decision‑making. Ensure all health and benefits programs comply with federal and state regulations, including ERISA, HIPAA, and ACA requirements. Facilitate communication between clients, insurance carriers, and internal teams to ensure smooth operations and timely issue resolution. Assist in developing and delivering employee training sessions on benefits programs and changes. Participate in special projects related to employee benefits, such as open enrollment, plan renewals, and vendor management. Assist with routine plan administration tasks (e.g., new enrollees, changes, terminations) and support marketing activities. Help resolve claim and plan administration problems and basic correspondence with clients and companies once the agent license is obtained. Conduct filing, file set‑up, and file maintenance in Agency Management and Imaging Systems. Qualifications Bachelor’s degree in Business Administration, Human Resources, or a related field preferred. Previous experience in employee benefits, insurance, or account management is a plus. Strong organizational skills and attention to detail. Excellent written, communication, and interpersonal skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Ability to work independently and as part of a team. Knowledge of health and benefits regulations is a plus. Ability to research and analyze problems independently. Commitment to company values: Integrity, Collaboration, Passion, Innovation, Accountability. Must have a Life & Health license or obtain within 90 days of employment. Benefits Medical, dental, and vision insurance 401(k) with company match program Company‑paid life and disability insurance Generous paid time off programs Employee assistance program (EAP) Volunteer paid time off (VTO) Career mobility opportunities Employee networking groups Tuition reimbursement and professional development opportunities Charitable contribution match programs Stock purchase opportunities EEO Statement Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. M M A S E #J-18808-Ljbffr