Event Specialist

Job Description

Job Description

Hub 757 is a special event venue in the Harbour View area of Suffolk and is looking to hire an additional Event Specialist to join our team. Event Specialists are the face of Hub 757, providing excellent hospitality to all guests, clients, and vendors who attend or work booked events. The ES will be the leading staff member representing Hub 757 during events like weddings, business meetings, banquets, and productions.

The Event Specialists is an extension of the Hub 757 Events Team and does not take the place of a planner during events. Rather, the ES will cater to the needs of guests relaying venue information, providing direction, and stepping in as needed to aid in the event being a success.

This part-time position requires you to be knowledgeable about events and guest services in order to provide the highest level of customer service. The position requires working a flexible schedule including evenings, weekends, and holidays. Shifts are picked up by the Event Specialists and not assigned by management.

The Idea Candidate Will:

• Communicate clearly and directly
• Embody hospitality by engaging with guests and having an excellent attitude toward customer service
• Be a visionary – offering solutions or alternatives when needed
• Work independently as they are often the only staff member on site
• Enjoy meeting new people and building relationships

Responsibilities:

• Always provide the highest quality of service to guests
• Welcome clients, vendors, and guests as they arrive for the event and provide direction and information about the venue
• Remain present before, during, and after the event until all guests have exited the building
• Seek out ways to lend a hand during set up, the event, and tear down
• Relay guest inquiries about other events to Event Manager
  
• General sanitizing of spaces rented, as needed for spills or accidents
  
• Completing a pre and post event check of the building for all events worked
• Administrative duties in preparation of events
• Other related duties may be assigned

Qualifications:

• Must be available to work week nights, weekends, holidays and late hours
• Maintain professional image and dress
• Must possess a positive mental attitude, an open mind and flexibility in approach
• Regularly required to use hands, reach with hands and arms, sit, walk, stand, hear, and lift up to 50 pounds
• Experience in the events and hospitality industry required