Eau Club Host/Hostess

Job Description

Job Description

Join the Eau Resort & Spa Team! Are You Ready to Make an Impact?

We’re looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Resort & Spa, we don’t just offer a job—we offer a place where you can grow, make meaningful connections, and take pride in the difference you make.

What We’re Looking For:

• A commitment to excellence and a passion for service
• A positive attitude and a collaborative spirit
• Flexibility to work weekends and holidays
• A desire to be part of a team that genuinely cares about each other and our guests

We are seeking a Club Host  to join our team. As a key member of the Eau Resort & Spa team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five Star resort.

Role Summary:

The Eau Club Host is a multi-functional, highly skilled hospitality professional, responsible for delivering seamless, intuitive, and Forbes Five-Star–caliber service across all stages of the guest journey—pre-arrival, arrival, stay, and departure. This elevated role serves as a single point of personalized service for Eau Club guests, blending Front Desk operations, Concierge services, Guest Relations, and Club Lounge Attendant functions into one cohesive, guest-centric position.

We have a Full-Time position available.

This role is a flexible position (AM / PM), and all candidates must be able to work weekends, holidays, and nights.

Essential Qualifications:

• High School Graduate
• Excellent written and verbal communication skills. 
• Ability to clearly and effectively communicate with guests, management and co-workers to ensure mutual understanding.
• Ability to compute basic mathematical calculations.
• Minimum one year experience in similar position in hospitality industry.
• Knowledge of local area, attractions, services, and supplies/vendors.

Essential Skills:

• Ability to input and access data on a computer.
• Ability to focus attention on guest needs, remain calm and courteous.
• Ability to promote positive relations.
• Ability to prioritize, organize and follow up.
• Ability to focus attention on details.
• Ability to maintain confidentiality of all guest information and pertinent hotel information.
• Ability to ensure security of guest room access.
• Ability to work well under pressure of coordinating multiple requests at any given time.
• Ability to stand for an extended period or for an entire work shift.
• Ability to perform physical tasks, including lifting and transporting items of varying weights, with or without accommodation. 

  To be considered for this opportunity, please complete a Predictive Index (PI) assessment. This assessment is a key part of our interviewing process. You may use the following link:  

Apply today and be part of something extraordinary!
Start your journey with Eau Resort & Spa and help us continue to create unforgettable experiences for our guests. Click the link to apply!