Residential Security Agent

Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in McLean, VA, and Charlotte, NC, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization.


Position Summary and Objective

The Residential Security Agent will provide a client with static residential protection and physical security. The position will be based in a designated geographic region. This RSA will support the security team's overall client coverage and entail performing protection activities at a designated site located in Palo Alto, CA. *Team Lead has been decided by management.

Essential Functions and Responsibilities

• Provide static protection and other security-related duties for the client at a designated site.
• Effectively manage family members to ensure safety and security precautions are maintained.
• Respond to emergencies and perform adequate medical first aid operations.
• Deescalate tense situations or individuals that arise during the conduct of a mission.
• Communicate vulnerabilities or safety concerns promptly.
• Effectively communicate with clients and management through incident reports and other administrative tools.
• Conduct area patrols in and around the site and report suspicious activity.
• Assist with protection schedules and team assignments.
• Operate and maintain protective, operational, and communications equipment, including a vehicle.
• Promptly identify and escalate deficiencies/failures and security gaps.
• Assist with intelligence and other duties within the Command Post.
• All other duties, as assigned.

Competencies and Attributes

• Excellent verbal and written communication.
• Demonstrated experience developing relationships on assignments.
• Ability to maintain composure with authorities, executives, clients, staff, and the public under urgency and pressure.
• Ability to manage multiple tasks concurrently.
• Ability to work with children and manage protection in a family environment.

Qualifications and Education

• 5+ years of security experience, including 2+ years of executive protection/RST experience.
• Experience conducting protection missions in domestic environments.
• A high school diploma or GED; a bachelor's degree preferable.
• Basic medical first aid training, AED; CPR certification preferred.
• Employment is contingent upon passing a background check and a review of driving history for relevant disqualifying convictions.
• California BSIS Security Guard Permit (Required)
• California BSIS Security Exposed Weapons Permit (Required)
• California Concealed Weapons Permit (CCW) (Required)

Position Type, Schedule and Salary

• Regular Full-Time (RFT), non-exempt position. Part-Time (PT) positions available.
• 12-hour shifts.
• 24/7 availability to the client while on a task.
• May require domestic and international travel.
• Salary:
  • Team Lead: $53 - $55 per hour.
  • Residential Security Agent: $48 - $50 per hour.

Work Environment, Physical Demands, and Professional Standards
Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the jobinclude:

• Exposure to stressful situations, such as challenging individuals or approaching an unauthorized area.
• Rapid and effective decision-making during unusual or emergency situations.
• Work in environments and under conditions that require carrying authorized weapons and ammunition, using protective gear and devices, and awareness of personal safety and the safety of others.
• Work with multiple people of all ages and participate in physical activities and outdoor events.
• Exposure to sensitive and confidential information.
• Regular computer usage.
• Close and distance vision and ability to adjust focus.
• Frequent sitting, standing, and walking may require extended periods and involve climbing stairs and walking up inclines and on uneventerrain.
• On occasion, perform stressful and physical activity when needed.
• 24/7 availability to the client while on a task.
• Held to professional standards to maintain a high degree of moral conduct and client safety.

As part of our commitment to maintaining professional standards for our clients, we reserve the right to review publicly available online content and public information on social media platforms to ensure alignment with our company's professional standards. We do not require, nor will we ask for, access to private, non-public social media accounts or passwords.

We reserve the right to review public-facing social media profiles and online content for compliance with company professional standards. We do not require, nor will we ask for, access to private, non-public social media accounts or passwords.

Equal Opportunity Employer Statement
Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact [email protected].