Senior Fire Service Technician

Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Join the Johnson Controls family and thrive in a culture that values your voice and ideas. Your next incredible opportunity is just a few clicks away! Here’s what we have to offer: Competitive pay. Paid vacation, holidays, and sick time – 10 days of vacation for the first year (plus sick time). Comprehensive benefits package, including 401K, medical, dental, and vision care – available from day one. Extensive product and on‑the‑job/cross‑training opportunities, supported by our outstanding internal resources. Encouraging and collaborative team environment. Dedication to safety through our Zero Harm policy. Scheduling and management support. JCI Employee discount programs (The Loop by Perk Spot). What you will do Asthe leader in the fire protection and security industry, we've been keeping buildings safe for decades. But we're always looking for ways to do more. And as we look to make our systems and technologies even smarter and more connected, it's vital that we have talented Installation and Service Technicians on hand to make sure our solutions are always at their best. This is your opportunity to contribute to the world around you, to add real value to our customers, and to help us deliver solutions that will have a lasting impact. Our extensive training program includes on‑the‑job training, online courses, and instructor‑led certification courses by manufacturer. How you will do it This skilled position involves troubleshooting and repairing installed systems, including panel repair/reprogram, device replacement/repair, resolving low‑voltage circuit troubles, and system testing. Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks. Candidate must possess excellent written/verbal communication and outstanding customer service skills. Position involves the programming of fire alarm, security, and access control system panels. Complete and submit all required task‑related, activity, productivity, and other documentation in a timely manner. CCNA, A+ and Network+ certifications are a plus. On‑call and after‑hours work required as the customer needs. What we look for Required High school diploma or equivalent required. 5+ years’ experience with fire alarm, access control, security intrusion, sound, and communications systems. Fire Alarm License is required. Programming experience for any proprietary systems is required. Must be able to interpret blueprints, diagrams, and specifications. A good working knowledge of computers is necessary. Ability to follow verbal and written instructions. Capable of performing physical labor to include carrying and moving equipment and tools up to 50‑70 lbs. Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. Ability to work flexible hours including weekends to meet customer requirements. Overnight travel may be required. On‑call is required and mandatory. Demonstrate a high level of customer service. Maintain truck inventory to ensure timely response to customer needs. Ability to adhere to, implement, and always follow safety guidelines and procedures. Strong organizational skills, positive attitude, and ability to learn quickly. Possess a valid driver’s license and driving record that meets company requirements. Retain any licenses that are required by National, State and Local codes. Preferred Technical training preferred. NICET II preferred or ability to acquire within the first year. HIRING HOURLY RANGE: $25.96 – $32.69 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology‑assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at #J-18808-Ljbffr Johnson Controls, Inc.