Senior Director, Human Resources

Description

The Sr. Director, Human Resources partners closely with the CHRO to shape and execute enterprise HR strategy across a complex, multi-entity organization, ensuring alignment with overall business objectives. This role serves as a senior HR leader and trusted advisor to executives, driving organizational effectiveness, talent strategies, workforce planning, and consistent execution of HR priorities while addressing operational and employee-related challenges. The VP, HR also oversees core HR functions, leads a multi-location HR team, and ensures effective management of employee relations, compliance, and change initiatives to support sustainable business performance.

Open to work from Richmond, VA, Tulsa, OK, Frederick, MD, and Lanham, MD.

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company that is the largest marketing, data, and fundraising company in North America, serving the purpose-driven industry with clients across education, association, political, and commercial sectors.

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Your impact:

• Partner with the CHRO to help shape, prioritize, and execute HR strategy across a complex, multi-entity organization.
• Serve as a senior HR leader responsible for driving consistent execution of HR priorities across multiple companies and business units, ensuring alignment to overall business goals while adapting to operational needs.
• Act as a business partner to executive and senior leaders, providing guidance and practical solutions on organizational effectiveness, workforce planning, talent strategies, and employee-related matters.
• Support the design and execution of key HR initiatives that impact business performance, including organizational structure, leadership capability, employee engagement, and workforce productivity.
• Operate as a hands-on problem solver-identifying issues, assessing risk, and working through solutions with leaders while ensuring resolution and forward progress.
• Oversee core HR functions across the organization, including:
• Employee relations and investigations
• Talent management and development
• Organizational design and workforce planning
• Compensation and benefits partnership
• Compliance, policies, and risk management
• Partner closely with Legal and Compliance on employee relations matters, regulatory requirements, and risk mitigation, ensuring consistent and appropriate application of policies and practices.
• Lead and develop an HR team across multiple locations and functions, setting clear expectations, providing coaching, and ensuring effective execution of HR support.
• Support and, over time, lead complex and sensitive employee relations issues, ensuring fair, consistent, and well-documented outcomes.
• Drive consistency in HR processes, documentation, and decision-making to reduce risk and improve overall effectiveness.
• Monitor key HR metrics and trends, using data to identify risk, inform decisions, and drive continuous improvement.
• Support organizational change efforts, including restructuring, integration, and growth initiatives, helping leaders navigate impact and execute effectively.
• Builds credibility with leaders by being responsive, practical, and reliable in execution-ensuring HR is a trusted and effective partner to the business.
• Other duties and responsibilities as assigned.

Your Profile:

• Bachelor's degree
• 10+ years of progressive HR experience, including experience supporting multiple business units, functions, or locations
• Experience leading or supporting HR teams, with the ability to coach and develop others
• Experience working in diverse operational environments, including distributed and site-based teams, frontline/hourly workforces, production settings, and both field and office-based teams.
• Strong experience in employee relations, including handling investigations and complex employee matters
• Working knowledge of employment law, compliance requirements, and HR best practices
• Demonstrated ability to partner with leaders and provide practical, business-focused HR support
• Ability to operate in a fast-paced, evolving environment while managing multiple priorities
• Strong communication skills, including the ability to simplify complex issues and provide clear guidance
• Proficiency with HR systems, reporting tools, and Microsoft Office Suite

How We'll Support You:

• Join the largest marketing and fundraising company in North America serving the nonprofit industry, where we prioritize innovation and professional growth.
• Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.
• To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including comprehensive healthcare, paid holidays, and generous paid time off so you can have the time and space to recharge, pursue your other passions, and be with the people you care about.
• Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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