Quality Assurance & Customer Experience Analyst
$20 - $25 per hourASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a qualified individual to monitor customer interactions and analyze feedback to improve customer experience. The position entails evaluating calls for quality, providing actionable insights, and ensuring compliance with standards. Ideal candidates will have an Associate’s Degree or equivalent experience, along with relevant skills in customer service and quality assurance. Compensation ranges from $20.00 to $25.00 per hour, depending on various factors. #J-18808-Ljbffr
Vacancy posted 3 days ago
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