Front Office Manager
$70kFull-time
Harper Associates
Front Office Manager Luxury Boutique Hotel
Detroit Suburbs Michigan $60000$70000 Base Bonus Excellent Benefits
Elevate the guest experience. Drive hotel performance. Build your career in luxury hospitality.
Are you a hospitality professional who combines exceptional guest service with a strong understanding of hotel operations and revenue management An upscale boutique hotel in the Detroit suburbs is seeking a talented Front Office Manager to lead front desk operations enhance the guest experience and contribute to the propertys financial performance.
This is an excellent opportunity for a service-driven hotel leader with experience in front office operations revenue management and maximizing room revenue who is ready to take the next step in their career with a property that values its people and offers room for advancement.
What Youll Do
- Oversee daily front office operations ensuring a seamless and exceptional guest experience from arrival through departure.
- Lead coach and develop front desk associates to deliver personalized luxury-level service.
- Manage guest relations resolve concerns professionally and drive guest satisfaction.
- Support revenue management strategies including room pricing occupancy optimization forecasting and maximizing RevPAR.
- Monitor room availability reservations booking trends and market demand to identify opportunities for revenue growth.
- Collaborate with sales reservations housekeeping and hotel leadership to maximize operational efficiency and profitability.
- Oversee front desk procedures room assignments billing reporting staffing and scheduling.
- Analyze guest feedback and operational performance to identify opportunities for continuous improvement.
What Were Looking For
- Previous hotel front office management or guest services leadership experience.
- Experience with hotel revenue management including room rates occupancy forecasting or yield management is strongly preferred.
- Understanding of key hotel performance metrics such as occupancy ADR and RevPAR.
- Experience in an upscale luxury boutique or full-service hotel environment is highly desirable.
- Strong leadership communication organizational and problem-solving skills.
- A genuine passion for hospitality and delivering exceptional guest experiences.
- A hands-on management style with the ability to balance guest service team development and financial performance.
What Youll Get
- $60000$70000 base salary depending on experience.
- Performance-based bonus opportunity.
- Excellent benefits package.
- An upscale boutique hotel environment where personalized service matters.
- Career advancement and professional development opportunities.
- The opportunity to make a meaningful impact on guest satisfaction hotel revenue and overall operations.
Ready to Take the Next Step
If youre an ambitious hotel professional who understands both the art of exceptional hospitality and the business of running a successful hotel wed love to connect with you.
Click Apply or email your resume to
Harper Associates founded in 1968 is Michigans longest-running hospitality recruitment agency. We partner with hotels restaurants country clubs food service companies and other professional organizations to source and place top talent.
Visit to view all our open positions and submit your resume to be considered for current and future opportunities.
Kevin Swanquist
Executive Recruiter
Harper Associates
Required Experience:
IC
Vacancy posted 28 days ago
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