Housekeeper

Job Description

Job Description

JOB RESPONSIBILITIES:

• Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Performs public service cleaning duties on the casino floor, restrooms, offices, racing areas, maintenance building compounds, and Food & Beverage Outlets.
• Sweeps, mops, and maintains wall fixtures, picks up and disposes of trash.
• Set-up and removal of special event signage and area closure stations.
• Ability to use mobilized furniture jack and heavy-duty Z Lift.
• Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships.
• Communicates (both written and verbal) with and promotes positive team member and guest relations.
• Maintain professionalism at all times when working with other team members and/or guests.
• Performs all other duties as assigned.   

• Previous experience in professional office management cleaning environment and/ or cleaning of large public areas facilities.
• Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Lottery during employment.
• Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.
• Must be able to walk and stand for at least a full eight (8)-hour shift.
• Must be able to lift, up to 40 lbs in weight and be able to push or pull up to 50 lbs in weight throughout the shift
• Ability to bend, reach, pull, push, kneel, squat, and grasp as needed.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
• Zone assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control.
• The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory.
• Must be able to handle all types of guest-related situations; relay all guest compliments and complaints to department management.    

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