Customer Success Manager

Securing the AI Era Starts HereIdentity protects our world, and as AI connects to critical systems, security matters more than ever. Okta is building the locks for the autonomous future. Join our team and do the highest-stakes work of this era.Unleash Your Impact in a High-Performance CultureAt Okta, excellence isn't just a goal. It's how we operate every day. We build for scale, act with urgency, and empower ambitious thinkers to own their outcomes and drive the future of identity.Who We AreLove our customers.Always secure. Always on.Build and own it.Drive what's next.How We WorkRaise your own bar.Turn action into traction.Thrive in change.Move fast. Simplify. Repeat.Early CareersUnlock your full potential in an environment designed for rapid growth, tackling the biggest cybersecurity challenges in AI alongside world-class mentors.Find Your TeamPioneers the identity framework for AI agents, ensuring clear scope, audit trails, and secure control. Driven to build what others haven't, this team makes complex enterprise AI safely production-ready.Connects customers with the right identity solutions, driving trust and growth at every stage. Fueled by curiosity and impact, this team turns customer needs into long-term partnerships.Builds secure, reliable systems that earn trust at scale. From infrastructure to user experience, this team turns complex challenges into code that keeps Okta performant and resilient.Protects Okta's people, products, and customers by staying always on and always secure. This team anticipates threats, fortifies systems, and helps make trust a daily reality.Solves business challenges by combining everyday employee support with strategic platform engineering. From integrations to insights, this team drives efficiency, innovation, and scalability across the business.Guides customers through every step of their identity journey—from implementation to success. This team solves problems, builds trust, and helps organizations unlock long-term value with Okta.Defines the vision and roadmap for the Okta and Auth0 platforms. This team turns customer needs into secure, scalable identity solutions that drive innovation across industries and experiences.Shapes how the world sees, understands, and engages with Okta. This team drives awareness, demand, and growth through creative strategy, customer insight, and bold storytelling.Bridges technical possibilities with customer needs. This team partners with Sales to demonstrate value, solve complex challenges, and guide organizations on their identity journey with Okta.Enables Okta to operate with integrity and scale. This team supports our people, decisions, and operations—driving efficiency, accountability, and a foundation for sustainable growth.Life at OktaThe people, places, and culture that shape us."I get to work on solving meaningful problems with smart, humble teammates who genuinely care about making security better for everyone."Karl Henrik SmithStaff Product Marketing Manager, Security - San Francisco"At Okta, we move fast and deliver quality. Unlike big companies or typical startups, we don't trade speed for results—or results for quality."Tsuri MaySenior Product Designer - Tel Aviv"Okta Japan is the best place to step up your career—cutting-edge tech, a collaborative and fun culture, and a deep commitment to long-term success in Japan."Takashi WatanabeVice President, Japan - Tokyo"There's something special about the Dublin office—everyone is approachable, engaged, and excited to connect. It's a place that makes you feel instantly at home."Johanna SternbergSMB Customer Account Executive - Dublin