Guest Service Expert Smashburger - Part Time (Harrah's Laughlin)

Guest Service Expert At Smashburger Harrah's Laughlin

When you join our team, you're not just starting a jobyou're building a career with one of the most respected names in hospitality. We invest in our people, celebrate growth, and create an environment where you can thrive.

Harrah's Laughlin is seeking a motivated, service-driven Guest Service Expert to support the efficient operation of the restaurant. This position plays a key role in staffing in creating memorable guest experiences through warm, attentive Caesars-style hospitality.

How You Will Create the Extraordinary

• Greet Like a Pro: Welcome every guest with genuine warmth and a big smilemake them feel like Family Style VIPs.
• Menu Mastery: Know the menu inside-out so you can answer questions and make tasty suggestions.
• Cashier Confidence: Handle POS transactions quickly and accurately, following all cash-handling procedures.
• Clean & Crisp: Keep counters, floors, and dining areas spotlesstable touches, trash duty, and mopping included.
• Food Delivery Flair: Serve up meals with style and check in to make sure guests have everything they need.
• Phone Etiquette: Answer calls with clarity and charmyes, even when it's busy!
• Team Player Energy: Jump in to help other outlets when needed and keep the vibe positive.

What You Will Need

• Experience: At least 1 year in a customer-facing role preferred.
• Education: High school diploma or GED.
• Certifications: Health Card and Alcohol Awareness (Must be 21 years of age).
• Skills: Strong English communication, computer literacy, and a knack for multitasking.

Physical & Mental Stamina

• Stand and walk for your entire shift
• Lift up to 50 lbs and push/pull up to 30 lbs
• Work in hot/cold temps and noisy or smoky environments
• Navigate stairs and confined spaces with ease

This isn't just a cashier gigit's a chance to be part of a team that thrives on flavor, speed, and personality. You'll be the face of the brand, making every guest's visit memorable in the best way.

Be Part of Something Legendary

If you're ready to bring your creativity, and passion for hospitality to Harrah's Laughlin, we'd be thrilled to welcome you to the Caesars Entertainment family.

Job Info

• Job Identification 87955
• Job Category Food and Beverage & Culinary
• Job Schedule Part time
• Locations Harrah's Laughlin (On-site)