Store Manager

Company Overview Half Moon Empanadas is a fast-casual restaurant concept taking the US by storm with its authentic, high-quality empanadas. Since its founding in 2008, Half Moon has grown to serve multiple locations nationwide, with a focus on establishing empanadas as an iconic American staple. Beyond serving delicious food, Half Moon cultivates a culture that empowers its team to dream big, grow their skills, and reach their full potential. Job Title Store Manager [M2] About You As a Retail Store Manager, you are a dynamic leader with a passion for developing teams and delivering exceptional customer experiences. Your ability to effectively manage storeoperations, combined with your strong business acumen, ensures the success and profitability of your location. You excel in a fast-paced environment and are dedicated to upholding Half Moon Empanadas' high standards of quality and service. Responsibilities Maintains a safe working and guest environment to prevent injuries and accidents. Possesses thorough knowledge of food and beverage operations, supervision, service techniques, and guest interaction. Regularly reviews guest satisfaction, implements necessary marketing and operational adjustments to meet demand and market changes, and resolves food quality and service complaints through positive guest interaction. Organizes and conducts pre-shift and monthly meetings to communicate company changes and improvements to staff. Creates staff schedules and directs work assignments. Implements and monitors controls for food, beverage, and labor costs against the location budget to achieve revenue and expense targets. Conducts regular inventories (weekly and monthly). Visually monitors the facility daily, taking corrective action to ensure food quality and service standards, verifying temperatures, appearance, and taste, and guiding improvements for consistency. Orders and inspects incoming products and deliveries for quality and safety, ensuring proper staging and adherence to FIFO/stocking procedures. Ensures compliance with all location policies, procedures, local, state, and federal laws, and health regulations. Audits shift systems and procedures for integrity, including daily bank counts and weekly QA audits, and performs preventive maintenance on equipment and supplies. Submits and checks biweekly payroll and adjusts schedules based on business needs. Participates in the development, implementation, and marketing of new menus to attract target customers and promote the company. Demonstrates considerable skill in math, including percentages, and the ability to understand and utilize budgets and P&L statements, including establishing part levels based on operational needs. Communicates effectively in English, both orally and in writing, with varying levels of patience, tact, and diplomacy to resolve issues with guests and employees. Maintains the ability to work under pressure and handle stressful situations during busy periods. Leads, trains, supervises, counsels, and develops location team members to ensure efficient operations. Demonstrates the ability to establish priorities, work independently, and proceed with objectives with minimal supervision. Possesses the ability to handle and resolve employee issues. Education and Experience High School or Equivalent is required Restaurant365 experience is preferred but not required 2 - 4 years of relevant experience in performing duties and responsibilities including previous supervisory experience. Excellent analytical and problem-solving skills with a focus on accuracy and attention to detail. Ability to develop strong working relationships with cross functional partners to drive success of the organization. Work Environment & Schedule This exempt role typically works 50 hours a week and requires prolonged standing. You must be able to carry 30 lbs. #J-18808-Ljbffr