Team Member

MilkShake Factory Job OpportunityAt MilkShake Factory, we're on a mission to craft moments of joy through our handspun milkshakes and premium chocolates. If you're seeking an opportunity to have fun and master the art of desserts, look no further – you've found your place. We've been busy perfecting our craft since 1914 and we're excited to expand our legacy with you. Joining our team comes with SWEET perks:Enjoy a 'chill' work attireBe part of a rapidly growing conceptDevelop into a chocolate-tasting expert – other chocolates will never taste the sameBecome a valued member of a cool team and local neighborhood communityEmbark on a journey with us where there is room to grow and develop internallyCome shake things up with MilkShake Factory! Exciting news - we're expanding our operations coast to coast! Check out our openings at our franchise locations or join us in our hometown of Pittsburgh, PA.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to MilkShake Factory Corporate.Position OverviewOur Team Members keep things spinning and shaking during scheduled shifts. You will be trained to have a strong understanding of the company, culture, and team with a focus on providing an unforgettable experience for every customer.Essential FunctionsBring your A-game to MilkShake Factory and join a team that thrives on excellence, integrity, and serious know-how. Be the ultimate brand advocate, rocking stellar customer service with an authentic vibe. Elevate sales by getting creative with sampling, product recommendations, and subtle upselling moves. Show off your skills by whipping up top-notch milkshakes, sundaes, and dipped chocolates, all while maintaining the coolest store vibes. Dive into the retail game, fulfilling chocolate cravings with flair. Tackle customer concerns like a pro, keeping a chill demeanor. Keep the ship sailing smoothly by maintaining the stockroom, coolers, and freezers. Dive into promotional prep, making the store pop with seasonal magic. Keep it safe and tasty, reporting any food quality vibes to the boss. Ready for more? Embrace the unpredictable and dive into any other cool duties that come your way!RequirementsStrong communication skills, interpersonal skills, and exceptional customer service skillsProven ability to work in a fast-paced team environmentAttention to detail and safety requirementsManual dexterity and good hand-eye coordinationPrevious customer service and cash handling experience is a plusAvailable to work flexible hours that may include early mornings, evenings, nights, weekends, and holidaysMust perform physical activities to accomplish assigned duties, such as walking and standing for up to and including 4 hours at a time, bending, stooping, reaching, and lifting to 25 poundsCompensation: $12.00 - $17.00 per hour