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Loan Servicing Specialist

ITACCEL

Title: Loan Servicing Specialist II
Type: 3-Month Contract
Location: Wayne, New Jersey
Schedule: Onsite

The Loan Servicing Specialist II is responsible for performing a variety of servicing functions for the organization's loan portfolio. This position supports the accurate and timely processing, maintenance, and administration of commercial, consumer, and/or real estate loans while ensuring compliance with organizational policies, procedures, and applicable regulatory requirements.

Primary Responsibilities:
  • Process loan payments, advances, payoffs, principal reductions, and other loan transactions.
  • Maintain loan records and update account information within the organization's core loan servicing system.
  • Review loan documentation to ensure accuracy and completeness.
  • Process loan modifications, renewals, extensions, rate changes, and other maintenance requests.
  • Research and resolve discrepancies related to loan balances, payments, interest calculations, fees, and account histories.
  • Maintain and monitor escrow accounts, including real estate taxes and insurance.
  • Review and track insurance, collateral, and other required loan documentation.
  • Respond to inquiries from borrowers, lenders, relationship managers, attorneys, title companies, and internal departments.
  • Perform quality-control reviews of loan servicing transactions and documentation.
  • Prepare payoff statements and loan histories as requested.
  • Assist with audits, examinations, reporting, and departmental projects.
  • Ensure compliance with applicable banking regulations, internal policies, and procedures.
  • Maintain accurate documentation and records.
  • Perform other duties as assigned.
Knowledge and Skills:
  • Knowledge of banking operations and loan servicing procedures.
  • Understanding of commercial, consumer, and/or real estate lending.
  • Knowledge of loan documentation, payments, escrow, insurance, taxes, and collateral.
  • Strong analytical and problem-solving skills.
  • Strong attention to detail.
  • Excellent organizational and time-management skills.
  • Effective written and verbal communication skills.
  • Proficiency in Microsoft Word and Excel.
  • Experience with core banking and loan servicing systems preferred.
Education and Experience:
  • High School diploma or equivalent required.
  • Associate's or Bachelor's degree in Business, Finance, Accounting, or related field preferred.
  • 3-5 years of banking, loan servicing, lending operations, or related financial-services experience preferred.
Vacancy posted 2 days ago
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