Medical Assistant with experience, No patients see in our office

Job Description

Job Description

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Benefits/Perks

• Competitive salary
• Health insurance
• 401k
• Great work-life balance
• Paid time off
• Ongoing training

Job Summary
We are seeking a friendly, energetic, and highly organized Medical assisstant to oversee the daily operations of our growing practice. In this role, you will be responsible for coordinating schedules, maintaining accurate records, and supporting hiring and onboarding, as well as other administrative roles.

This position includes a combination of administrative and clinical responsibilities . Administrative duties involve overseeing office operations, managing workflows, handling documentation, and supporting staff coordination.

In addition, the clinical component is centered around our Chronic Care Management (CCM) program . This includes regularly calling patients to assess their health status, coordinating care, and documenting all interactions accurately in our Electronic Health Record (EHR) system. Please note, this is not a traditional in-office patient-facing role, as our providers do not see patients in the office setting.

The ideal candidate has a clinical background—such as a medical assistant, nurse, or foreign medical graduate—and understands both patient care workflows and practice operations. Strong communication skills, attention to detail, and the ability to travel between practice locations are essential.

If you are passionate about healthcare leadership and contributing to both operational excellence and patient care, we would love to hear from you.

Responsibilities 

• Oversee the daily operations of the office
• Hire, train, and/or supervise staff
• Create employee schedules
• Order products and maintain inventory
• Assist with developing procedures to deliver the highest level of patient care
• Adhere to all health and safety standards
• Oversee internal and external communications
• Ensure compliance with HIPAA, OSHA, CMS, and other regulatory requirements
• Oversee billing, coding coordination, and insurance authorization processes
• Serve as liaison between providers, staff, vendors, and leadership
• Manage patient concerns and resolve escalated issues professionally
• Support credentialing, onboarding, and provider documentation requirements
• Coordinate multi-location operations and travel between sites as needed
• Maintain staff performance evaluations and implement improvement plans when necessary
• Assist with audits, reporting, and quality assurance initiatives

Qualifications

• Clinical or healthcare background and experience required (e.g., medical assistant, nurse, foreign medical graduate, or similar healthcare experience) with strong administrative skills
• Previous experience managing or coordinating operations in a healthcare or clinical setting preferred
• Excellent communication skills with the ability to address patient needs professionally and compassionately
• Demonstrated ability to supervise, support, and motivate staff in a positive and productive manner
• Strong organizational and multitasking skills with attention to detail
• Ability to travel between practice locations and maintain reliable transportation