Quality Control Inspector

Red Alert – Furniture Inspection | Rooms To Go This is a full-time role at Rooms To Go, located in a distribution center. Rooms To Go is America’s #1 independent furniture retailer, dedicated to making it easy for customers to create a beautiful home by offering stylish, designer-curated furniture at exceptional value. This role is crucial for ensuring that all “Red Alert” orders — those flagged for specific attention — meet the highest quality standards and customer expectations before delivery, directly contributing to customer satisfaction and the company’s reputation for excellence. The TL;DR Role: Early Career Type: Full-time Location: In-person Mission: Ensure Red Alert furniture orders are thoroughly inspected for quality, meet customer specifications, and are correctly prepared for delivery. What You’ll Actually Do Inspection: Daily inspect Red Alert orders for damages and coordinate necessary repairs with shop staff. Verification: Verify product SKUs to ensure the correct items are being sent to each customer. Customer Communication: Review customer notes for Red Alert orders, address discrepancies, and contact customers as needed. Quality Assurance: Oversee and ensure that all repairs performed on Red Alert products meet established quality standards. Preparation & Handling: Unpack, inspect, photograph, and re-wrap Red Alert products using appropriate materials, observing their safe loading onto trailers. The Must-Haves Background: Others. This role involves physical activity and attention to detail within a warehouse or distribution center environment. Experience: No prior customer service or warehouse experience is required. Skills: Must possess an eye for detail, excellent communication (both verbal and written), and strong time management skills. Bonus: Prior quality experience is a plus. #J-18808-Ljbffr