Office Nurse RN/LPN | Internal Medicine

Job TitleUnder the general supervision of the Practice Manager, is responsible for working with the providers and practice team to coordinate and ensure the delivery of quality care and medical services.Direct Clinical Care:Accurately documents patient's chief complaint, medical history, and vital signs and completes pertinent forms within the Electronic Health Record and in accordance with the Best Practice Work FlowsPrepares/instructs/positions and drapes the patientPerforms EKGs, PFTs, rapid strep, pregnancy tests and other tests that may be ordered by the physician or providerPerforms phlebotomy and venipuncture as neededAssists in minor surgeries and procedures such as pap smears, suturing, dressing changes, catheterizations, and casting. Practices aseptic and sterile techniques as neededProvide patients with educational materials as requested by the provider. Instructs patients about medications, diet, and exercisePrepares and administers medication as directed by physician or provider or as indicated in the patient recordEnsures timely telephone assessments, including triage of appropriate care for patients with appropriate documentation and schedulingOrders medications within Hospital policy for refills and prescription processingPatient Access and Office Coordination:Schedules appointments and completes orders for patients for appointments, procedures, tests, and consultations with other providers as requested by the provider.Completes and processes HMO referrals, pre-certifications, or pre-approvals as neededAnswers the telephone, files, and retrieves records as neededEnsures efficient patient flow and provides timely assessment of patients presenting at the officeClinical Support:Provides clinical support for all providers and physiciansAssists providers and physicians with review of reports and clinical studiesAssists providers and physicians with communication to patients regarding test results, recommendations, and responses to treatment plansPrepares the examination room with needed supplies, instruments, and equipment, and maintains room in a clean mannerEnsures the providers and physicians are on schedule being mindful of emergencies and unexpected interruptionsPrepares specimens and documentation for processing or transportation to processing facilityEnsures vaccines are handled and administered in accordance with standards of the NH Immunization Program with provision for reporting of adverse eventsSupply, Equipment and Medication Coordination:Supervises the maintenance of an inventory of supplies and equipment as required to perform clinical services.Ensures that emergency equipment is checked and functionalCares, cleans, and sterilizes equipment per instructions or established proceduresEnsures hazardous materials are stored, handled, and disposed of in accordance with Hospital policiesEnsures vaccines are stored in accordance with standards of the NH Immunization ProgramEnsures that sample products are stored properly and that they are inspected periodically and removed if outdatedKeeps drug closets clean and organized while ensuring all medications are current and disposing of expired medications per Hospital policy.Orders medical supplies and medications/immunizations as needed and keeps exam rooms and bathrooms stocked.Organizational Expectations:Attendance: Attendance is an essential job function; employee comes to work daily, on time, and completes scheduled shiftHIPAA: facilitates to maintain patient confidentialityInternal communication: contributes to positive team performance and a culture of service excellence through effective communication, active listening, and respectInterpersonal relationships: maintains appropriate interpersonal relationships with staff, patients, and visitors at all times. Works as a team member with other departments.Safety: Practices workplace safety dailyEmployee Engagement:Actively participates in all hospital Service Excellence initiatives and trainingsAttends and participates in a minimum of 50% department staff meetings and signs off on review of 100% department staff meeting minutesCompletes all required annual education on or before the due dateKnowledge Skills and Abilities: Individuals must possess these knowledge, skills, and abilities or be able to explain and demonstrate that they can perform the primary functions of the job, with or without a reasonable accommodation, using some combination of skills and abilities and possess the necessary physical requirements, with or without a reasonable accommodation, to safely perform the essential functions of the job.Minimal physical effort required with occasional light lifting to a maximum of 25 pounds; stooping; and pick, pinch, type, or otherwise work primarily with fingersAbility to effectively manage considerable mental stressAbility to express or exchange ideas by means of the spoken wordAbility to receive detailed information through oral communicationAbility to communicate effectively with co-workers and convey information in a clear, concise and accurate mannerFamiliarity with computer and other business machinesQualifications:Competition of RN or LPN programOne year office experience preferredNH RN or LPN license requiredBLS (Basic Life Support) certification requiredEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.