Area Director of Sales - Loma Linda Hotel Square

Join our team as the Area Director of Sales at Loma Linda Hotel Square! Properties include: The NEW! Courtyard Loma Linda, TownePlace Suites Loma Linda, Holiday Inn Express Loma Linda and Candlewood Suites Loma Linda.

This Area Director of Sales role requires a driven, proactive leader to manage strategic sales, nurture key transient/group client relationships, and meet revenue goals by making fast, decisive actions to keep properties competitive and growing. The ideal candidate is an assertive, relationship-builder with a proven track record of achieving sale targets and shaping property success.

Essential Functions and Responsibilities

• Lead Business Travel Sales effort and foster group activity for all four hotels located on a campus setting in Loma Linda, CA.
• Exceeding Guest Expectations - Providing services that are above and beyond for guest satisfaction and retention.
• Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Modeling Appropriate Behaviors - Serving as a role model to demonstrate appropriate behaviors.
• Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
• Responsible for increasing revenues by soliciting new business travel on behalf of the hotels.
• Managing the Brand's RFP Process.
• Directing solicitation calls to local businesses and prospective leads.
• Soliciting and qualifying potential new accounts.
• Understanding and maximizing all of the hotel’s revenue channels.
• Analyzing current and potential business segments and coordinating all activities to maintain and increase revenue and market share.
• Effectively service and grow existing accounts.
• Participating in industry and civic organizations represents opportunities for future public relations and new business.
• Have ongoing knowledge of the competition's product and current marketing strategies.
• Communicate effectively with all hotel departments to ensure account arrangements are carried out as efficiently as possible.
• Promote a professional, positive image of the hotels at all times through personal appearance, civic functions and general public relations.
• Complete sales objectives and ongoing action plan, as directed by the Corporate Sales & Marketing Director.
• Provide adequate follow-up and solicit repeat bookings.
• Complete weekly and monthly sales reports.
• Respond promptly to all sales related inquires and correspondence from customers, prospects and lead referrals.
• Conduct weekly quota of pro‑active sales calls in the form of telephone calls, office appointments, blitzes, hotel site inspections, trade shows and networking functions/meetings.
• Confirm rate guidelines approved by the Corporate Director of Revenue Management.
• Promote all SAGEMONT Hotels’ managed hotels when appropriate.

Qualifications

• Minimum of three years of hospitality sales experience required.
• Working knowledge of MS Word, Excel and Outlook and DELPHI.
• Local market knowledge preferred.
• Previous Marriott Sales experience highly preferred.
• Knowledge of various cultural social events including, but not limited to weddings, Bar and Bat Mitzvahs and fraternal organization meetings.
• Strong leadership, salesmanship and public relations skills.
• Clear, concise written and verbal communication skills.
• Proficient in supervising, training, coaching and counseling.
• Strong presentation, communication and organizational skills required.
• Ability to work a flexible schedule including occasional weekends.

We are an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.