Business System Analyst

Business Systems Analyst – Alajuela, Costa Rica Location: Alajuela, Costa Rica (Flexipark, San Rafael) Reports to: Enterprise Applications Manager Join ATL Technology’s Costa Rica team as a Business Systems Analyst to support and optimize Infor CSI and enterprise platforms like Workday, Workfront, and Autodesk Fusion Manage in a regulated medical device environment. You’ll partner across Operations, Engineering, Quality, Finance, and HR to improve processes, data, and user experience. Spanish native + excellent English required. Qualifications Native Spanish and excellent English (written/spoken). Hands‑on Infor CSI/SyteLine experience in manufacturing/supply chain. Functional support experience with at least one major enterprise platform (Workday, Workfront, PLM, or OneStream). Experience in medical device or regulated manufacturing. Strong process analysis, documentation, and UAT leadership skills. Basic SQL. Nice‑to‑have: Infor OS/Mongoose, ION, Factory Track, QCS; IDO/querying skills. Power BI, Azure Synapse, basic Python. Exposure to Change Control processes and process mining concepts. Bachelor’s in Engineering, Information Systems, or related discipline; or equivalent experience. 4–7+ years in ERP/enterprise applications BSA roles, including 2+ years with CSI. Responsibilities ERP Ownership – Infor CloudSuite Industrial (SyteLine): Lead functional support for CSI modules (Items/BOM, MRP, Purchasing, Inventory, Manufacturing/Shop Floor, Customer Orders, Finance touchpoints). Configure forms/workflows, optimize data and processes, and ensure compliance in a regulated setting. Enterprise Applications Support: Provide functional support and administration for Workfront, Autodesk Fusion Manage (PLM), OneStream, and other platforms. Act as liaison between business stakeholders and technical teams. Run discovery workshops, map processes, draft functional specs, and lead UAT. Maintain clean and consistent master data across sites. Coordinate data flows between ERP and PLM, MES/Factory Track, HRIS/Workday, and OneStream. Maintain change documentation and validation evidence for regulated processes; ensure audit‑ready solutions. Improve support request and escalation processes; communicate proactively on status and ETAs. Build analytics (Infor OS, IDO queries; partner on OneStream/Power BI) and propose ERP‑based solutions to eliminate inefficiencies. Equal Opportunity Employer Inclusive, diverse environment and equal opportunity employer. #J-18808-Ljbffr ATL Technology CR Ltda