Assistant Manager (Sales-Focused)

Assistant Manager (Sales-Focused) Front Desk Leadership

Are you a high-performing sales professional ready to step into a leadership role where your ability to drive revenue, coach teams, and own results truly matters? At Hand & Stone Massage and Facial Spa Doral, we are seeking a results-driven Assistant Manager to lead front desk performance, elevate membership sales, and support daily spa operations. This is not an entry-level role we are looking for someone who understands sales metrics, thrives in a goal-driven environment, and knows how to turn guest interactions into long-term members.

Front Desk Sales Leadership Drive membership sales, upgrades, and retention strategies Lead by example actively sell and coach in real time Monitor daily KPIs including conversion rates, average ticket, and booking metrics Hold the team accountable to performance standards Team Development & Accountability Train, mentor, and motivate Spa Associates Conduct role-playing and sales coaching sessions Support hiring, onboarding, and performance feedback Help create a culture of accountability, follow-through, and professionalism Operational Excellence Maintain high standards of guest experience and spa presentation Partner with Spa Manager to execute promotions and growth initiatives Ensure smooth daily operations, especially during peak hours

Proven sales experience (membership, retail, hospitality, or service-based preferred) Prior leadership or supervisory experience required Strong closing skills and confidence overcoming objections Data-driven mindset comfortable analyzing and acting on KPIs Bilingual (Spanish/English) Highly organized with strong follow-through Availability for evenings and weekends

$19/hour base + commission Performance-based bonuses & sales incentives Career growth opportunities within a growing company Discounted spa services A competitive, team-oriented environment with recognition and sales contests

We don't just managewe build top performers and future leaders. If you're driven by results, energized by sales, and ready to lead from the front, this is your opportunity to grow. Apply today and take the next step in your leadership career! Compensation: $19.00 - $25.00 per hour