Student Services Analyst (Short-Term) - Campus Navigator

Student Services Analyst (Short-Term) - Campus Navigator Job ID: 322887 | Location: Estrella Mountain Comm College | Full/Part Time: Full Time | Regular/Temporary: Regular Salary Range: $52,525.00 - $68,282.00/annually, DOE Grade: 114 Work Schedule: Monday - Friday, 8am - 5pm; some evenings and weekends may be required. Summer Hours: Monday - Thursday, 7am-6pm. Schedule is based on operational needs of the department and EMCC. Work Calendar: 12 Months Benefits Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program and Support Groups Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Pre-Retirement Planning Events Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary Estrella Mountain Community College (EMCC) is hiring a Student Services Analyst (Short-Term) to support the Workforce and Experiential Learning Department. This position is essential to support systemic semiconductor and manufacturing workforce program success through integrated recruitment, student navigation, and industry engagement. This position ensures students receive comprehensive, end-to-end support from initial outreach through program completion and transition to employment. This position directly impacts enrollment growth, retention, completion rates, and employment outcomes while maintaining alignment with workforce needs, institutional priorities, and grant requirements. This position has an end date of June 30, 2027. To best serve the students, department, and college, this position is fully in-person. Additional Information Per the Affordable Care Act (ACA), once the short-term assignment ends, the incumbent will not be eligible to work in a part-time or Adjunct position within MCCCD for 26 weeks. Essential Functions Recruitment, Outreach, and Enrollment Management (30%) – Leads outreach and recruitment efforts through community engagement and partnership collaboration; manages student pipelines, conducts follow-up, and facilitates onboarding and orientation processes to support enrollment growth in credit and non-credit programs. Maintains ongoing communication with students through targeted outreach (email campaigns, check-ins, workforce guidance); monitors student progress and coordinates interventions in collaboration with faculty and support services. Student Navigation and Success Coaching (25%) – Provides workforce-focused support, career coaching, and program navigation; supports students throughout their lifecycle using proactive communication, case management strategies, and referrals to support services to ensure retention and completion. Industry/College Engagement and Program Coordination (20%) – Serves as a liaison between the college and industry partners; supports relationship-building, coordinates hiring events, classroom presentations, and tours. Coordinates program activities, recruitment events, and stakeholder meetings; manages logistics, communication, and execution to support program visibility and success. Collaboration and Cross-Functional Coordination (15%) – Works with faculty, program leadership, student services, and district teams to resolve student concerns, support program delivery, and ensure alignment with workforce and academic requirements. This includes, but is not limited to, scheduling classes, instructors, equipment, rooms, and class supplies; employer partner presentations; virtual info sessions; and tours. Data Tracking, Reporting, and KPI Monitoring (10%) – Tracks enrollment, retention, and completion metrics; analyzes student and program data; contributes to reporting and continuous improvement efforts aligned with key performance indicators. Performs other duties as assigned commensurate to the grade level of the position. Minimum Qualifications Bachelor’s degree from a regionally accredited institution in a related field and two (2) years of full-time equivalent progressively responsible student services experience coordinating, administering, planning, or evaluating programs. OR Associate’s degree from a regionally accredited institution in a related field and four (4) years of full-time equivalent progressively responsible student services experience coordinating, administering, planning, or evaluating programs. An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications Experience in workforce development, student success programs, or higher education Experience with recruitment, outreach, and enrollment strategies Experience using student information systems, CRM tools, or reporting platforms Experience coordinating events, employer engagement, or partnerships Experience tracking, analyzing, and reporting data One year of full-time, relevant MCCCD experience within the previous two years. Special Working Conditions May require travel to campuses, community events, and employer partner locations May require occasional evening or weekend hours for recruitment events or student engagement activities Light physical activity, including lifting up to 20 pounds with or without reasonable accommodation Extensive computer use and repetitive motion tasks Posting Close Date Open until filled EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972 states: “No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance.” The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at View email address on click.appcast.io MCCCD is an Equal Opportunity Employer. #J-18808-Ljbffr Maricopa Community College district