Personal Banker

Build lasting customer relationships through proactive, meaningful conversations Lead discovery-driven conversations to understand customer needs Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals Support everyday banking needs, including new account openings, service requests, and credit applications Perform cash handling and teller line activities Demonstrate comfort using and adopting digital tools and technologies Deliver accurate, compliant service while exercising sound judgement Collaborate with branch teammates to coordinate seamless handoffs Requirements 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Prior experience in financial services or a highly regulated, customer-facing role Bilingual speaking and listening proficiency in Spanish/English Comfort initiating outreach (calls, emails, or other channels) Demonstrated comfort with digital tools and technology Ability to identify customer needs and connect them to appropriate solutions Proven ability to collaborate with teammates and partners to resolve needs Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns #J-18808-Ljbffr