Service Business Development Coordinator

Job Description

Job Description

Job Summary We are looking for a Business Development Coordinator to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings. Benefits Excellent pay Health/Dental/Vision 401K with company match Paid holidays Paid vacations Life insurance Advanced training Responsibilities Answer customer calls and establish follows-up with service appointments

Respond quickly to internet, phone and live chat inquiries using email, scripts and templates

Provide customers with initial product information and direct them to the appropriate dealership resources

Follow up with leads that are not ready to make an appointment or no-show

Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management

Utilize CRM tracking system daily

Make outgoing calls to set up service appointments for customers' vehicles

Qualifications At least one previous role based in customer service experience

Excellent teammate with collaborative attitude and eagerness to improve

Prompt and courteous demeanor

Positive and hardworking personality

Strong computer skills

Valid driver’s license

If you are looking for an opportunity to work for a family owned car dealership that cares about its employees and customers for the long term, consider James Wood Motors Decatur in DECATUR, Texas. Mr. James Wood and the entire Wood family has been serving North Texas since 1978. Many of our employees have been with the organization since day one. Our employee tenure is not the norm in the automotive industry. Great customer service after the sale is what continues to grow the James Wood Motors Decatur Organization. Great employee consideration is why our employees love working here in DECATUR. At James Wood Motors Decatur you'll find the opportunities, resources, and support you need to grow and develop professionally. We are committed to your success and invested in your future. You will be proud to say you work for James Wood Motors Decatur. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.