Import/Export Coordinator (Southaven)

The Trade Imports/Export Coordinator is responsible for assisting in various tasks to ensure that both import and export shipments arrive and compliant.

The coordinator will is responsible for data entry and compilation of export documentation for the daily inter-company shipments to the MADC, all affiliated companies and all manual shipments (e.g. promotional items). They will obtain customs information and compile the paperwork for special shipments. They will assist with auditing of brokerage charges to ensure cost savings, auditing import files for customs compliance to avoid customs fines and penalties, and to help with the tracking and tracing of carrier shipments to confirm clearance and arrival.

They will assist on special projects as required and support on a variety of import tasks.

The Import/Export Coordinator will need to operate as a productive member of the Memphis Area Distribution Center (MADC) Team, as well as the Global Trade Compliance Team.

Strong communication skills, import regulatory knowledge, process re-engineering, and project coordination are essential skills required for this position.

Key Responsibilities

Duties will include but are not limited to the following:

• Audit each import shipment for HTSUS classification, country of origin, valuation, etc.
• Request or prepare completed special program forms (FCC, IC, etc.) as needed.
• Implement and manage the entry correction process.
• Respond to inquiries from broker and express courier personnel regarding imported shipments.
• Monitor broker performance and provide a monthly “report card.”.
• Provide statistical data regarding import shipments monthly.
• Maintain filing system per U.S. Customs recordkeeping procedures.
• Answer questions and provide training regarding import matters, as required.
• Operate as part of the MADC Trade Compliance Group, the Corporate Trade Compliance Team, and the Global Trade Compliance Management Team.
• Provide customer service to all vendors, suppliers, and agents to facilitate the required objectives.
• Distribute documents and information, as needed.
• Keep current on Customs’ regulations through monitoring websites and publications.
• Provide impact analysis on new and proposed regulations, as requested.
• Plan and implement process improvements necessary to meet new or modified regulations, as requested.
• Create complete and accurate documents for all manual export shipments, including Future’s interco shipments.
• Perform other tasks as required to meet business objectives.

Qualifications

• High school diploma/GED; college preferred.
• Minimum of two years’ experience in U.S. import operations
• Familiarity with Customs documentation (preferred)
• Knowledge of “best practices” for a trade compliance program, in general, and U.S. exports, in particular, is an asset.

Skills Required

• Good working knowledge of importing regulations.
• Strong typing and computer skills and attention to detail.
• Excellent customer service skills required.
• Work well in a team environment.
• Must be a self-starter.
• Ability to multi-task and meet deadlines in a fast-paced environment.
• Intermediate skill level on the following computer software: Microsoft Outlook, Word, Excel, Internet Explorer.
• Excellent business writing ability.

What Will Make You Successful

• Strong analytical and problem-solving abilities.
• Self-motivated with the ability to work independently and take initiative.
• Organized and detail-oriented, with a commitment to accuracy and follow-through.
• Excellent communication and interpersonal skills.
• Ability to collaborate effectively across multiple departments and levels of the organization.
• Customer-focused mindset with a passion for delivering results.
• Continuous improvement mentality and willingness to challenge existing processes.
• Ability to prioritize competing demands and thrive in a dynamic environment.

Working Conditions

(Note any special conditions e.g. outdoors, noise level, heat, cold, confined workspaces, constant standing, Physical Requirements, Mental Demands)

• Office area with requirement to go to Receiving Dock daily
• Office hours may be 7:00 am to 3:30 pm with 30 minutes for lunch

Growth Opportunities

At Future Electronics, we believe in developing talent from within. This role offers opportunities to expand your knowledge of transportation, logistics, distribution, and supply chain operations while gaining exposure to decision-makers throughout the organization. Successful associates who demonstrate initiative, leadership, and strong performance may have opportunities for advancement and increased responsibilities as the business continues to grow.

What We Offer

• Competitive compensation
• Comprehensive health benefits
• 401(k) retirement savings plan
• Three weeks of paid vacation
• Six paid personal days
• Wellness program, including wellness courses and flu shot clinics
• Career development and advancement opportunities
• Tuition Reimbursement for job relevant courses
• A collaborative environment where your ideas and contributions make a difference.